Summary
Overview
Work History
Education
Skills
Timeline
Generic

DAMIEN THOMAS

richmond,United States

Summary

Versatile professional with 5 years of experience in customer service and technical roles, excelling in customer engagement and quality control. Proven ability to enhance service efficiency and satisfaction through effective collaboration and time management. Committed to leveraging mechanical skills and adaptability to drive continuous improvement and operational success.

Overview

5
5
years of professional experience

Work History

squad member

MOD pizza
09.2024 - 05.2025
  • Assist customers with enthusiasm, ensuring satisfaction and seamless service.
  • Efficiently manage orders, contributing to a smooth and productive kitchen environment.
  • Collaborate with team members to maintain high standards of cleanliness and safety.
  • Address customer feedback promptly, fostering a welcoming atmosphere.

sr technician

Valvoline Instant Oil Change
02.2023 - 06.2024
  • Performed oil changes and vehicle maintenance, improving service efficiency and customer satisfaction.
  • Diagnosed and resolved mechanical issues, enhancing team productivity and reducing service time.
  • Trained new technicians, fostering a collaborative environment and ensuring high-quality standards.
  • Performed comprehensive vehicle inspections and fluid analysis, ensuring accurate diagnostics and preventive maintenance recommendations for optimal vehicle performance.

grocery stocker

food lion
09.2021 - 12.2022
  • Stocked shelves efficiently, enhancing product accessibility and customer satisfaction.
  • Managed inventory levels through systematic shelf audits and precise product rotation, ensuring optimal stock availability while minimizing waste.
  • Streamlined restocking processes during peak hours, maintaining organized aisles and reducing customer wait times for high-demand items.
  • Coordinated with receiving team to efficiently process deliveries and update shelf locations, improving overall store operations.

order selector

unifi
04.2020 - 07.2021
  • Efficiently selected and organized orders, ensuring timely shipment and customer satisfaction.
  • Enhanced accuracy in order selection, reducing errors and improving fulfillment efficiency.
  • Collaborated with team to streamline processes, achieving measurable improvements in workflow.
  • Utilized inventory management systems to maintain stock levels and prevent shortages.
  • Resolved order discrepancies promptly, minimizing delays and maintaining client trust.

Education

High School Diploma -

James Rumsey Technical Institute
05.2017

Skills

  • Customer Engagement
  • Time Management
  • Adaptability
  • Safety Compliance
  • Customer Support
  • Mechanical Skills
  • Quality Control

Timeline

squad member

MOD pizza
09.2024 - 05.2025

sr technician

Valvoline Instant Oil Change
02.2023 - 06.2024

grocery stocker

food lion
09.2021 - 12.2022

order selector

unifi
04.2020 - 07.2021

High School Diploma -

James Rumsey Technical Institute

Similar Profiles

CREATE PROFILE
DAMIEN THOMAS