Damien Virtue

Hired as Parking Supervisor 5/6/2017

Promoted to Parking Facility Manager 1/9/18

Promoted to Facility Support Manager 3/1/2020

• Oversee multiple departments in the museum including facility maintenance, loading dock and mail, parking.
• Strategize all supervisory duties within every departments. Including hiring, terminations, new procedures, and day to day activity.
• Coordinated hundreds of museum repairs and updates with numerous contractors and museum engineers. Projects including installing a new 300k parking automation system, new museum elevators, and numerous ADA repairs.
• Has experience working with doors, windows, lighting, Hvac systems, Building Automation Systems.
• Responsible for creating and maintaining a yearly budget, as well as forecasting future trends and expenses.
• In charge of all material orders for engineers. Finding the appropriate material, contacting vendors, writing purchase orders.
• Worked with hundreds of contractors with projects ranging from new tiled or lighting to larger structural building work and construction.

• Responsible for all aspects of community center from; room rentals, memberships, fitness center, basketball courts, and supervising up to 15 people or more at one time.
• In charge of all room set up and AV for community events like wedding, corporate events, birthdays and more.
• Signed people up for various different types of memberships within the community center.
• Conduct daily bookkeeping to manage all money aspects like community center safe, coupons and membership and room rental deposits.

• Managed a team of 20-25 people inside of US Bank Stadium during Minnesota Viking games and other major events like concerts. Focusing on customer service and ticket entries into the stadium.
• Had to know the layout of US Bank Stadium including light rail, plazas, suites, hallways, elevators, exits, sections.
• Cohesively worked with all other departments within stadium including Minneapolis Police Department , security, box office, retail, maintenance, custodial, food service.
• Provided excellent customer service helping guest with any problems they may have. Some being; safety issues, directions, seat or ticket problems, lost child, policies

• Maintained and secured revenue during University of Iowa football games helping game day staff with traffic flow and payments.
• Maintained efficient entrances and exits to manage traffic flow and reduce back-ups.
• Processed credit card and cash payments for parking charges and provided customers with accurate detailed receipts.

• Performed mobile and foot patrols of several campus buildings.
• Monitored multiple machines and cameras for technical issues hourly.
• Operated morning front desk, answered any questions or concerns, as well as monitoring main buildings access card system.
• Reported all incidents that occurred during shift by filling out a correct incident report.

• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
• Met monthly and weekly sales goals.