Damien Washington
Woburn,MA
Summary
Reliable professional in transportation, known for high productivity and efficiency in task completion. Possess specialized skills in route planning, vehicle maintenance, and safe driving practices. Excel at time management, customer service, and adaptability, ensuring seamless operations and client satisfaction.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Instacart
Woburn , Massachusetts
01.2024 - Current
- Delivered goods and services to customers on time and in excellent condition.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Planned and executed efficient routes to optimize time and fuel costs.
Customer Service Representative
Hertz
Boston, Massachusetts
07.2021 - 09.2023
- Strengthened customer retention by offering discount options.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Provided accurate information about products and services to customers.
Lab Assistant
Quest Diagnostics
Marlboro , Massachusetts
09.2020 - 05.2021
- Conducted routine and specialized tests in medical or research labs to support diagnostic and research activities.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
- Participated in weekly team meetings to discuss progress on projects or upcoming tasks.
Driver, Warehouse Orders
Arcari dental lab
Wakefield, MA
09.2016 - 04.2020
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Obeyed traffic laws and follow established traffic and transportation procedures.
Education
Business
Hyde Park High
Hyde Park, MA06-1997
Skills
- Package scanning
- Delivery logging
- Map reading and navigation skills
- Adaptability and flexibility
- Route planning
- Vehicle inspections
- Local routes
- Shipping and packaging
- Load securing
- Shopping orders
- Retail logistics
- Clean driving record
- Traffic laws
- OTR driving
Timeline
Delivery Driver
Instacart
01.2024 - Current
Customer Service Representative
Hertz
07.2021 - 09.2023
Lab Assistant
Quest Diagnostics
09.2020 - 05.2021
Driver, Warehouse Orders
Arcari dental lab
09.2016 - 04.2020
Business
Hyde Park High
Similar Profiles
Melanie JosephMelanie Joseph
Instacart Shopper at InstacartInstacart Shopper at Instacart
Samuel RodriguezSamuel Rodriguez
Instacart Delivery Driver at InstacartInstacart Delivery Driver at Instacart
Brenda UrsellBrenda Ursell
Instacart Shopper at InstacartInstacart Shopper at Instacart