Online Retail Entrepreneur
Mercari
08.2023 - 01.2024
- Handled problematic customers to maintain excellent customer service.
- Determined business plan, mission statement, and vision.
- Increased business revenue by implementing innovative marketing strategies and expanding product offerings.
- Built strong brand recognition and customer loyalty by delivering quality products consistently over time.
- Negotiated price and service with customers to increase profit.
- Self-motivated, with strong sense of personal responsibility.
- Acted as team leader in delegating tasks and providing feedback.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
