Summary
Overview
Work History
Education
Timeline
Generic

Damien Zanovitch

Clermont,FL

Summary

  • Highly experienced customer service professional with progressively increasing responsibilities including maintenance, Cashier, Service Desk, Grocery, Coordinator and Bakery. Ability to juggle multiple concurrent tasks in a fast-paced environment while maintaining an emphasis on high customer satisfaction. Comfortable in interacting with all levels of an organization and the public.
  • Teamwork & Team Leader experience
  • Quick learner with passion to grow
  • Excellent Customer Service
  • Self-starter, Ability to prioritize tasks
  • Creating Displays - following “mods”
  • Integrity and Reliability
  • Ability to work independently
  • Basic computer skills, MS & Email

Overview

12
12
years of professional experience

Work History

MAINTENANCE & VARIOUS CUSTOMER SERVICE POSITIONS

Wegmans
Johnson City, NY
01.2018 - Current
  • General Custodian duties including cleaning and supply public areas such as restrooms, floors, and emptying trash. Knowledge of safety procedures for use of chemical cleaners
  • Cashier – process payments by cash, check, credit cards, issue receipts, refunds, and change due. Investigate customer questions regarding charges
  • Customer Service including greeting customers, helping them locate products
  • Service Desk responsibilities including ensuring customer satisfaction by responding to inquiries and concerns, provide directions, locate products, and resolve customer complaints, escalating to management if necessary after assessing needs, and answering phones
  • Set displays and end caps per mod instructions
  • Grocery and Bakery duties including morning stocking, temperature checks, reporting issues, and answering customer questions

CASHIER

McDonalds
Owego, NY
01.2015 - 01.2016
  • Cashier – take customer orders, recommending products, promoting specials, process payments and refunds. Investigate customer questions regarding charges
  • Customer service in a fast-paced environment including serving customers in drive-through
  • Maintain public areas such as napkins, condiments, trash clean-up, and sanitizing tables/chairs

Education

General High School Diploma - NYS HS

North Spencer Christian Academy

12 Credits earned Undergraduate - undefined

SUNY Broome
01.2018

Timeline

MAINTENANCE & VARIOUS CUSTOMER SERVICE POSITIONS

Wegmans
01.2018 - Current

CASHIER

McDonalds
01.2015 - 01.2016

12 Credits earned Undergraduate - undefined

SUNY Broome

General High School Diploma - NYS HS

North Spencer Christian Academy
Damien Zanovitch