Damieon Bishop
Baltimore,MD
Summary
Dynamic automotive professional with extensive experience at Hyundai of Dundalk, excelling in customer service and logistics management. Proven ability to enhance vehicle readiness through meticulous maintenance and inspections. Strong team collaborator committed to safety compliance and delivering exceptional service, ensuring client satisfaction and operational efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Auto Porter / Lane Tech
Hyundai of Dundalk
Baltimore, USA
04.2021 - Current
- Directed tow truck drivers and customers to service advisors and parts department to ensure efficient vehicle service.
- Assist with minor mechanical tasks and vehicle maintenance.
- Conduct routine checks on vehicles, including oil levels, tire pressure, and interior vacuuming.
- Provide excellent customer service by facilitating vehicle drop-off and pick-up.
- Transported money to and from banks, safeguarding financial transactions for service advisor.
- Transported customers between workplace and residence, enhancing convenience and customer satisfaction.
Service Agent
Enterprise Rent-A-Car
Baltimore, USA
05.2018 - 06.2021
- Interacted with clients by greeting them, coordinating lot activities, organizing fleet, checking for damage, and moving vehicles as per maintenance documentation to enhance customer experience.
- Prepared vehicles by cleaning and sanitizing them to meet quality standards for customers.
- Maintained cleanliness and conducted basic maintenance on rental vehicles to ensure readiness for customer use.
- Focused on efficiency and customer satisfaction to ensure vehicles were ready for the next rental.
- Managed inventory of cleaning supplies and coordinated local deliveries to support operational needs.
Vehicle Transporter
Acertus / America Fleet
Baltimore, USA
06.2019 - 10.2019
- Safely driving and delivering commercial cars, trucks, and delivery vans to transport locations and customers.
- Transported vehicles to detail shops, ensuring timely service delivery.
- Conducted pre-transport inspections to ensure vehicle readiness.
- Oversaw vehicle operations in urban environments, coordinating routes for efficiency and safety.
- Communicated with drivers and fleet staff, inspecting vehicles to maintain operational standards.
Custodian
National Aquarium
Baltimore, USA
02.2014 - 11.2018
- Maintained cleanliness, safety, and upkeep of buildings to provide a welcoming environment.
- Executed comprehensive floor care, including sweeping, mopping, vacuuming, and buffing or waxing, to enhance facility appearance.
- Carry out sanitization by cleaning and restocking restrooms, wiping down high-touch surfaces, and disinfecting common areas.
- Empty trash and recycling bins and dispose of waste in dumpsters.
- Cleared snow and debris from walkways to ensure safe passage for occupants.
Driver
Raven's Adult Daycare Center
Baltimore, USA
04.2013 - 08.2013
- Assisted clients with boarding and exiting, utilizing mobility devices like wheelchairs to ensure comfort and safety.
- Conduct daily vehicle checks, follow schedules, and maintain clean vehicles.
- Completed transportation logs and mileage records, promptly communicating issues to supervisors to maintain operational flow.
- Maintained compliance with safety protocols to protect clients and staff.
- Communicate with schedulers about changes, delays, or client-specific needs.
- Delivered courteous and respectful interactions with clients, families, and staff, fostering positive relationships and trust.
Service Associate
Sears Auto Center
Baltimore, USA
05.2011 - 08.2011
- Managed inventory by maintaining accurate records of automotive parts, conducting stock checks, and coordinating with suppliers to ensure timely availability.
- Assisted staff with automotive needs, ensuring timely service and customer satisfaction.
- Stocked tires, batteries, and merchandise to maintain organized inventory and support sales.
Document Preparation Clerk
Census Bureau of Maryland
Baltimore, USA
02.2010 - 06.2010
- Prepared and organized documents for census data collection processes.
- Reviewed forms for accuracy and completeness before submission.
- Prepared and submitted reports, processed incoming mail, and managed document storage to ensure organized workflow.
- Performed clerical duties, handled correspondence, and maintained accurate records to support daily operations.
- Assisted in training new staff on document handling procedures to enhance team onboarding and efficiency.
Camp Counselor
Baltimore Summer Camp
Baltimore, USA
05.2004 - 08.2008
- Oversaw small group of campers, ensuring physical and emotional well-being through daily activities.
- Prepared educational activities tailored to camper interests, leading games, crafts, and sports to enhance engagement.
- Enforce camp rules, conduct safety checks, respond to emergencies, and follow all health and safety protocols.
- Served as positive role model, boosting campers' confidence, facilitating friendships, and resolving conflicts.
Distribution Aide
Sinai Hospital/VSP
Baltimore, USA
10.2006 - 01.2007
- Delivered supplies throughout hospital to ensure timely replenishment and prevent stockouts, supporting uninterrupted services.
- Prepared supplies and equipment for distribution to nursing units, labs, and other departments based on requisitions, ensuring efficient operations.
- Operated pallet jacks and forklifts to transport materials safely, contributing to effective logistics.
- Update inventory records, process delivery orders, and utilize inventory management software.
Education
Associate of Arts - Criminal Justice
University of Phoenix
Phoenix, OR05-2026
High School Diploma -
Southwestern High School
Baltimore, MD06-2006
Some College (No Degree) - General Studies
Community College of Baltimore County
Baltimore, MDSome College (No Degree) -
Lincoln College of Technology
Baltimore, MDSkills
- Vehicle inspection
- Automotive Maintenance
- Preventive maintenance
- Safety Compliance
- Inventory management
- Customer Service
- Time management
- Problem solving
- Team Collaboration
Languages
English
Professional
Certification
forklift warhouse
Timeline
Auto Porter / Lane Tech
Hyundai of Dundalk
04.2021 - Current
Vehicle Transporter
Acertus / America Fleet
06.2019 - 10.2019
Service Agent
Enterprise Rent-A-Car
05.2018 - 06.2021
Custodian
National Aquarium
02.2014 - 11.2018
Driver
Raven's Adult Daycare Center
04.2013 - 08.2013
Service Associate
Sears Auto Center
05.2011 - 08.2011
Document Preparation Clerk
Census Bureau of Maryland
02.2010 - 06.2010
Distribution Aide
Sinai Hospital/VSP
10.2006 - 01.2007
Camp Counselor
Baltimore Summer Camp
05.2004 - 08.2008
Associate of Arts - Criminal Justice
University of Phoenix
High School Diploma -
Southwestern High School
Some College (No Degree) - General Studies
Community College of Baltimore County
Some College (No Degree) -
Lincoln College of Technology