Damilola Ogunleye
Ponte Vedra,FL
Summary
Dynamic and innovative professional with a proven tracked record in enhancing customer satisfaction and streaming operations across various roles, including a notable tenure in fashion and hospitality. Skilled in business intelligence and fostering effective team collaborations, I excel in a creative problem solving and rapid training, driving significant market appeal and operational efficiencies.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Fashion Analyst
Nicholes Couture
Ponte Vedra, FL
01.2014 - Current
- Designed innovative clothing collections, enhancing brand identity and market presence.
- Sketched artistic and fresh designs for consideration.
- Conducted market research to identify emerging trends, guiding the development of new collections accordingly.
- Created unique and trendsetting garments, securing a loyal customer base and positive media coverage.
- Worked closely with production teams to ensure high-quality manufacturing and timely delivery of products.
- Developed and maintained relationships with suppliers, vendors and other industry professionals to stay informed about new developments and resources available.
Room Attendant
Sofitel Chicago Magnificent Mile
Chicago, IL
01.2019 - 02.2023
- Ensured cleanliness and orderliness of guest rooms to enhance overall guest experience.
- Utilized industry-standard cleaning products and techniques to maintain high hygiene standards.
- Collaborated with housekeeping team to streamline room turnover processes for efficiency.
- Trained new staff on cleaning protocols and best practices for exceptional service delivery.
- Responded quickly to guest requests, demonstrating commitment to customer satisfaction and service excellence.
- Implemented feedback from guests to improve room presentation and service delivery methods.
Waitress
Planet One Hospitality
Lagos Nigeria
01.2015 - 12.2015
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring prompt food and beverage delivery.
- Collaborated with kitchen staff to maintain high-quality service standards.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Store Attendant
Ebadot Enterprise
Lagos Nigeria
01.1998 - 12.2014
- Provided excellent customer service, assisting customers with inquiries and product selections.
- Monitored inventory levels, ensuring stock availability for optimal sales performance.
- Organized store displays, enhancing product visibility and customer engagement.
- Operated point-of-sale systems accurately, processing transactions efficiently and maintaining records.
- Collaborated with team members to maintain a positive workplace atmosphere while working towards achieving store targets.
- Oversaw daily store operations, ensuring compliance with safety regulations and company policies.
- Developed strategies to enhance customer experience, resulting in improved satisfaction ratings.
- Assisted customers with locating items, answering questions about products, and offering solutions to meet their needs.
Social Director
Lovcal Government Secretariat
Owu Isin, Kwara State, Nigeria
03.2013 - 02.2014
- Developed community engagement initiatives to enhance public participation and awareness.
- Coordinated interdepartmental collaborations to optimize program delivery and resource allocation.
- Led strategic planning sessions to align community services with local government objectives.
- designed and lead activities in crafts, music and sports for national youth service corps and the community.
Social Director
National Association of Hospitallity Leisure and Tourism Mamnagement, Yaba College of Technology Chapter
Yaba Lagos, Nigeria
01.2011 - 10.2012
- Coordinated interdepartmental collaborations to optimize program delivery and resource allocation.
- Implemented feedback systems to assess program effectiveness and drive continuous improvement.
- Managed budgeting processes departmental programs, ensuring alignment with fiscal policies.
- Fostered partnerships with local organizations to expand service reach and impact within the community.
- Developed community engagement initiatives to enhance public participation and awareness.
Industrial Trainee
Olympic Hotels and Conference Center
Lagos, Nigeria
01.2008 - 12.2008
- Assisted in coordinating event logistics, ensuring seamless operations for conferences and meetings.
- Supported front desk operations, providing exceptional customer service to enhance guest satisfaction.
- Maintained cleanliness and organization of conference spaces, adhering to health and safety standards.
- Collaborated with team members to optimize workflow and improve service delivery efficiency.
- Implemented feedback mechanisms to enhance guest experiences during events and stays.
Education
Associate of Arts - Nursing (in Review)
Florida State College of Jacksonville
Jacksonville, FLBasic Life Support - Basic Life Support Programme
First Coast Training Center
Jacksonville, FL03-2026
Certified Nursing Assistance - Nursing Assistance
Acumen Training
Jacksonville, FL09-2025
Fashion Designing Certificate - Fashion Design
Twins Fashion House
Owu Isin Kwara Nigeria02-2014
Higher National Diploma - Hospitality Management
Yaba College of Technology
Yaba Lagos Nigeria10-2012
Cabin Crew Ab-initio - Cabin Crew Ab-initio Training
Landover Aviation Business School
Ikeja Lagos06-2009
National Diploma - Hospitality Management
Yaba College of Technology
Yaba Lagos, Nigeria02-2009
Skills
- Business intelligence
- Regulatory compliance
- Analytical thinking
- Time management
- Team collaboration and leadership
- Attention to detail
- Documentation and reporting
- Project management
- Continuous improvement
Certification
- Basic Life Support (CPR and AED) License.
- Certified Nursing Assistance License.
- Higher National Diploma in Hospitality management.
- National Diploma in Hospitality management.
- Cabin Crew Ab-Initio.
- Fashion Designing.
- National Youth Service Corps.
Languages
English
Timeline
Room Attendant
Sofitel Chicago Magnificent Mile
01.2019 - 02.2023
Waitress
Planet One Hospitality
01.2015 - 12.2015
Fashion Analyst
Nicholes Couture
01.2014 - Current
Social Director
Lovcal Government Secretariat
03.2013 - 02.2014
Social Director
National Association of Hospitallity Leisure and Tourism Mamnagement, Yaba College of Technology Chapter
01.2011 - 10.2012
Industrial Trainee
Olympic Hotels and Conference Center
01.2008 - 12.2008
Store Attendant
Ebadot Enterprise
01.1998 - 12.2014
Associate of Arts - Nursing (in Review)
Florida State College of Jacksonville
Basic Life Support - Basic Life Support Programme
First Coast Training Center
Certified Nursing Assistance - Nursing Assistance
Acumen Training
Fashion Designing Certificate - Fashion Design
Twins Fashion House
Higher National Diploma - Hospitality Management
Yaba College of Technology
Cabin Crew Ab-initio - Cabin Crew Ab-initio Training
Landover Aviation Business School
National Diploma - Hospitality Management
Yaba College of Technology