DAMINA BONNEAU
Norcross,GA
Summary
I am seeking a position as a Field Supervisor with a contract security company. I have thirteen years of experience in the unarmed security field. While assigned to a Class A property as a security officer, the client changed vendors multiple times; I was one of the officers given the opportunity to join the team, I was promoted to Site Supervisor and then Account Manager. This year I was promoted to Field Supervisor, where I have supported multiple clients and the team in the office. Supervising more than 50+ officers. Detail-oriented team player with strong organizational skills that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Security Officer / Site Supervisor / Account Manager / Field Supervisor
Allied Barton, SecurAmerica, Allied Universal, DSI Security
03.2014 - Current
- Monitored and authorized entrance and departure of employees, vehicles, cargo trucks and visitors
- Reported and reviewed reports of property damage, theft, presence of unauthorized persons and unusual occurrences
- Secured all doors in offices and main building after hours
- Maintained security protocols and procedures, and conducted training for security staff
- Ensured compliance with all sanctioned security mandates and protocols.
Security Officer/ Supervisor
Allied Universal Security Services
03.2009 - 02.2013
- Managed several wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service
- Maintained security protocols and procedures, conducted training and briefings for security staff 50+, and ensured compliance with all sanctioned security mandates and protocols.
- Checked and verified photo identification prior to granting facility access
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
- Issued access cards to authorized personnel to monitor access points
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Reported suspicious activities and persons to law enforcement
- Screened individuals and prevented passage of prohibited articles into restricted areas
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment
- Acted quickly during emergency situations to reduce opportunity for damage and injury
- Updated shift logs and produced daily reports to document security activities and specific incidents
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report
- Regulated vehicle and pedestrian traffic onto building grounds
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior
- Monitored CCTV cameras and alarm systems for security breaches
- Conducted training sessions for new security personnel to facilitate compliance with security protocols
- Investigated suspicious activities and persons to maintain security of premises
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Wrote detailed reports of all security breaches and investigations
- Responded quickly to emergency situations to assess and deflect issues
Education
GED -
Winterstein Adult School
Sacramento, CA1992
Skills
- Trusted key holder,
- MS Office suite proficient, including
- Word, Outlook, and Excel
- Security video use, including monitoring, investigations and preserving video
- Extensive use of access control systems, including Avigilon and Matrix
- Knowledge of TrackTik and other tour apps, including setup and tour editing
- Experience with back of house software such as EHUB and WinTeam
- Creative problem solver with strong client relations
Timeline
Security Officer / Site Supervisor / Account Manager / Field Supervisor
Allied Barton, SecurAmerica, Allied Universal, DSI Security
03.2014 - Current
Security Officer/ Supervisor
Allied Universal Security Services
03.2009 - 02.2013
GED -
Winterstein Adult School