Highly-motivated employee with desire to take on new challenges. Strong worK ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
34
34
years of professional experience
Work History
Merchandise Associate
Sam's Club
Snellville, GA
03.2023 - 03.2024
Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
Inspected products for quality assurance purposes prior to stocking shelves.
Assisted customers in locating desired items and provided advice on product features.
Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
Police Officer
City Of Atlanta Police Department
ATLANTA, GA
08.2000 - 02.2018
Patrolled assigned areas to detect and prevent criminal activity.
Organized crime scene investigation, collected evidence, and interviewed witnesses.
Assisted with the enforcement of all applicable laws, ordinances, and regulations.
Responded to emergency calls for service and provided assistance as needed.
Prepared detailed reports on incidents and arrests made.
Conducted traffic stops in accordance with departmental protocol.
Maintained order during civil disturbances or protests.
Provided security at public events such as parades, concerts, or sporting events.
Investigated suspicious persons or activities to determine if criminal activity was present.
Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
Observed court proceedings related to cases involving police work.
Arrested suspects following established procedures while exercising caution and good judgment.
Developed positive relationships with members of the community through outreach programs.
Utilized various technologies including computers, cameras, radar guns., to complete job duties.
Attended training sessions to maintain proficiency in law enforcement techniques.
Provided testimony in court when necessary concerning investigations conducted.
Counseled victims of domestic violence regarding available resources and legal options.
Protected citizens by preventing crime, enforcing laws and apprehending suspects.
Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
Diffused active disturbances with de-escalation techniques, compassion and combat skills.
Executed law enforcement patrol functions in assigned locations for extended periods of time.
Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
Issued traffic tickets and wrote incident reports according to commissioner specifications.
Interviewed witnesses and victims to determine critical details relevant to each case.
Documented observations and actions by radioing information and completing reports.
Observed and recorded details of criminal events according to departmental protocol.
Directed traffic at high-volume special events for public safety and order.
Responded promptly to activated alarms for fires and burglaries.
Prepared investigative reports and sketches to support criminal research.
Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene.
Performed CPR and other rescue techniques on individuals in medical emergencies.
Pursued fleeing suspects on foot and in varying terrain.
Drove with precision and speed to follow and reach suspects in traffic chases.
Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
Monitored and investigated suspicions persons and situations and unusual activities.
Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
Wrote detailed arrest and accident reports.
Partnered with team members to implement service initiatives and achieve team objectives.
Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
Administration Clerk
US Navy
SAN DIEGO, CA
09.1990 - 02.2000
Checked and processed invoices, purchase orders, expense claims and other financial documents.
Maintained filing systems for records, correspondence, reports and documents.
Answered phone calls, responded to emails and routed incoming mail.
Assisted with the preparation of presentations, reports and other administrative tasks as requested.
Provided general office support such as photocopying, faxing and scanning documents.
Created spreadsheets using Microsoft Excel to track inventory levels, sales figures and other data points.
Monitored stock levels of office supplies to ensure adequate availability at all times.
Updated and reconciled purchases with [Type] system, maintaining [Number]% accuracy rate.
Managed [Number]+ calls per day from multi-line telephone system serving [Number]-member group.
Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Supported office clerical functions using word processing and other software, email and office machines.
Filed correspondence and reports in accordance with corporate classification system.
Education
High School Diploma -
Pass Christian High School
Pass Christian, MS
06-1990
Accomplishments
MULTIPLE NAVY ACHEIVMENT MEDALS US NAVY
MULTIPLE GOOD CONDUCT AWARDS US NAVY
PERSONAL COMMENDATION LETTERS ATLANTA POLICE DEPARTMENT
CUSTOMER SERVICE AWARD HARTSFIELD-JACKSON INTERNATIONAL AIRPORT