DAMION HAWKINS
Los Angeles,CA
Summary
Highly motivated and dedicated individual with a strong background in collegiate basketball. Possesses a deep understanding of the importance of teamwork. Actively seeking an opportunity to contribute skills and expertise to a new team to make a meaningful impact. Committed to furthering education, as long-term involvement with a team is essential for personal and professional growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Relations
Factor
01.2022 - 11.2024
- Trained employees in adhering to procedures.
- Directed daily activities, encompassing scheduling and budgeting.
- Assessed performance metrics to ensure goal alignment.
- Addressed customer complaints promptly and effectively.
- Applied advanced problem-solving techniques to mitigate operational concerns.
- Left position due to company downsizing and reduced salary offer.
Inventory Analyst
The RealReal
01.2020 - 01.2022
- Ensured inventory accuracy by aligning physical counts with recorded stock levels.
- Recorded shipment data with meticulous attention to detail, including delivery dates and item counts.
- Developed an efficient system to track and document product transactions.
- Sorted inventory items in staging areas by size, quantity, or material type.
- Conducted inventory assessments to determine stock levels required replenishment.
Inventory Manager
Evergreen Tech
01.2016 - 01.2020
- Addressed escalated customer concerns with empathy and patience.
- Trained customer service representatives on adherence to company standards.
- Achieved timely responses to address client concerns.
- Kept current with updates to company products and services.
- Worked closely with different teams providing accurate service details to customers.
Education
Bachelor - Finance & Marketing
University of Tampa
Tampa, FL01.2009
High School -
Our Lady of Good Counsel HS
Silver Spring, MD01.2005
Skills
- Electrical (retrofits & sensors)
- Forklift (Sit Down gas & Cherry Picker)
- Shipping & Receiving
- Expense Tracking
- Policy Implementation
- Performance Management
- Staff Development
- Strategic Planning
- Complex Problem-Solving
- Team Leadership
- Measuring Tape & Power Tools
- Blueprints &Schematic Reading
- Microsoft Office (intermediate)
- Excel, PowerPoint, Docx, (willing to learn more)
- Windows & Mac OSX
- Un Poco Español
Certification
- OSHA 10 - San Diego, CA | 2019
- Forklift Certificate - San Diego, CA | 2014
- Microsoft/Google Certification - Tampa, FL | 2009
Additional Information
Electrician Apprentice
A1 Electrical – Baltimore, MD
Dates of Employment
- Assisted in electrical installations and retrofitting projects in big box retail stores and office buildings.
- Installed motion sensors, lighting upgrades, and other energy-efficient systems.
- Gained hands-on experience with wiring, circuit testing, and troubleshooting under licensed electricians.
- Regularly utilized a wide range of hand and power tools, adhering to safety standards and electrical codes.
Lead Merchandiser (Travel Team)
Spar Group – Nationwide
Dates of Employment
- Led the opening, closing, and maintenance of major retail locations including Walmart, Best Buy, Target, Family Dollar, and PetSmart.
- Constructed and dismantled store infrastructure including gondolas, shelving, and fixtures.
- Interpreted store layouts and blueprints to measure, mark, and install shelving accurately and efficiently.
- Ensured structural compliance with OSHA regulations and region-specific safety codes, including grounding based on natural disaster zones.
- Operated forklifts (sit-down gas-powered), cherry pickers, and various heavy equipment.
- Developed working knowledge of basic Spanish through nationwide travel and team collaboration.
Timeline
Customer Relations
Factor
01.2022 - 11.2024
Inventory Analyst
The RealReal
01.2020 - 01.2022
Inventory Manager
Evergreen Tech
01.2016 - 01.2020
Bachelor - Finance & Marketing
University of Tampa
High School -
Our Lady of Good Counsel HS