Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

DAMION HAWKINS

Los Angeles,CA

Summary

Highly motivated and dedicated individual with a strong background in collegiate basketball. Possesses a deep understanding of the importance of teamwork. Actively seeking an opportunity to contribute skills and expertise to a new team to make a meaningful impact. Committed to furthering education, as long-term involvement with a team is essential for personal and professional growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Relations

Factor
01.2022 - 11.2024
  • Trained employees in adhering to procedures.
  • Directed daily activities, encompassing scheduling and budgeting.
  • Assessed performance metrics to ensure goal alignment.
  • Addressed customer complaints promptly and effectively.
  • Applied advanced problem-solving techniques to mitigate operational concerns.
  • Left position due to company downsizing and reduced salary offer.

Inventory Analyst

The RealReal
01.2020 - 01.2022
  • Ensured inventory accuracy by aligning physical counts with recorded stock levels.
  • Recorded shipment data with meticulous attention to detail, including delivery dates and item counts.
  • Developed an efficient system to track and document product transactions.
  • Sorted inventory items in staging areas by size, quantity, or material type.
  • Conducted inventory assessments to determine stock levels required replenishment.

Inventory Manager

Evergreen Tech
01.2016 - 01.2020
  • Addressed escalated customer concerns with empathy and patience.
  • Trained customer service representatives on adherence to company standards.
  • Achieved timely responses to address client concerns.
  • Kept current with updates to company products and services.
  • Worked closely with different teams providing accurate service details to customers.

Education

Bachelor - Finance & Marketing

University of Tampa
Tampa, FL
01.2009

High School -

Our Lady of Good Counsel HS
Silver Spring, MD
01.2005

Skills

  • Electrical (retrofits & sensors)
  • Forklift (Sit Down gas & Cherry Picker)
  • Shipping & Receiving
  • Expense Tracking
  • Policy Implementation
  • Performance Management
  • Staff Development
  • Strategic Planning
  • Complex Problem-Solving
  • Team Leadership
  • Measuring Tape & Power Tools
  • Blueprints &Schematic Reading
  • Microsoft Office (intermediate)
  • Excel, PowerPoint, Docx, (willing to learn more)
  • Windows & Mac OSX
  • Un Poco Español

Certification

  • OSHA 10 - San Diego, CA | 2019
  • Forklift Certificate - San Diego, CA | 2014
  • Microsoft/Google Certification - Tampa, FL | 2009

Additional Information

Electrician Apprentice
A1 Electrical – Baltimore, MD
Dates of Employment

  • Assisted in electrical installations and retrofitting projects in big box retail stores and office buildings.
  • Installed motion sensors, lighting upgrades, and other energy-efficient systems.
  • Gained hands-on experience with wiring, circuit testing, and troubleshooting under licensed electricians.
  • Regularly utilized a wide range of hand and power tools, adhering to safety standards and electrical codes.

Lead Merchandiser (Travel Team)
Spar Group – Nationwide
Dates of Employment

  • Led the opening, closing, and maintenance of major retail locations including Walmart, Best Buy, Target, Family Dollar, and PetSmart.
  • Constructed and dismantled store infrastructure including gondolas, shelving, and fixtures.
  • Interpreted store layouts and blueprints to measure, mark, and install shelving accurately and efficiently.
  • Ensured structural compliance with OSHA regulations and region-specific safety codes, including grounding based on natural disaster zones.
  • Operated forklifts (sit-down gas-powered), cherry pickers, and various heavy equipment.
  • Developed working knowledge of basic Spanish through nationwide travel and team collaboration.

Timeline

Customer Relations

Factor
01.2022 - 11.2024

Inventory Analyst

The RealReal
01.2020 - 01.2022

Inventory Manager

Evergreen Tech
01.2016 - 01.2020

Bachelor - Finance & Marketing

University of Tampa

High School -

Our Lady of Good Counsel HS
DAMION HAWKINS