Damion Maxwell
Maple Heights,OH
Summary
Experienced professional with a proven record of managing client relationships, sales initiatives, and team leadership in customer-facing roles. Skilled in building and nurturing client partnerships, problem-solving, and driving customer satisfaction and retention. Adept at delivering strategic account support, identifying business opportunities, and facilitating seamless communication between internal teams and clients. Thrive in fast-paced, competitive environments, both independently and collaboratively.
Overview
12
12
years of professional experience
Work History
0wner/Published Photographer
LifeScapes Photography & Media
Cleveland, OH
02.2020 - Current
- Established and manage LifeScapes Photography, delivering professional portrait, lifestyle, and event photography services.
- Manage all aspects of business operations, including client acquisition, project delivery, and post-production editing.
- Delivered photography workshops and tutorials, sharing expertise with budding photographers.
Teaching Artist Coordinator
Cleveland Center For Arts & Technology
Cleveland, OH
01.2022 - 02.2023
- Built and maintained partnerships with Cleveland Metropolitan School District, coordinating artist schedules and facilitating external and internal events to enhance client relationships and community engagement.
- Developed and executed educational workshops, strengthening outreach and expanding program visibility within the district.
- Led recruitment and training of teaching artists, focusing on aligning talent with client needs to maximize service quality and ensure program goals were met.
Logistics Coordinator
Cargill
North Olmsted, OH
08.2018 - 04.2021
- Implemented training programs and mentored team members, resulting in improved client interactions and strengthened internal process efficiency.
- Applied expertise in customer service to guide the team in optimizing client experience, proactively identifying areas for improvement to boost satisfaction.
- Collaborated with management to address performance issues and streamlined processes, achieving alignment with client and business goals.
Claims Examiner
AmTrust Financial
Cleveland, OH
02.2013 - 03.2015
- Investigated and resolved claims efficiently, coordinating with clients, and legal counsel when necessary, to maintain high standards of client service.
- Provided guidance to adjusters on claims handling, upholding consistency and excellence in client support and satisfaction.
- Assessed accuracy of claim payments by comparing submitted bills to benefit allowance guidelines.
Education
Bachelor of Arts - Social Media Marketing
Southern New Hampshire University
Hooksett, NH06-2025
Skills
- Proficient in SAP
- Client relationship management
- Account development and retention
- Time management abilities
- Effective listening
- Problem-solving abilities
- Team building
- Critical thinking
- Negotiating skills
- Proficient in MS Office programs
Timeline
Teaching Artist Coordinator
Cleveland Center For Arts & Technology
01.2022 - 02.2023
0wner/Published Photographer
LifeScapes Photography & Media
02.2020 - Current
Logistics Coordinator
Cargill
08.2018 - 04.2021
Claims Examiner
AmTrust Financial
02.2013 - 03.2015
Bachelor of Arts - Social Media Marketing
Southern New Hampshire University
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