Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Damion Trujillo

Olympia

Summary

Motivated and dependable retail professional with over 4 years of experience in customer service, asset protection, and inventory management. Thorough team contributor with strong organizational capabilities, adept at handling multiple projects simultaneously while ensuring accuracy. Proven leader with excellent communication skills and a commitment to safety, efficiency, and team success. Effective at prioritizing tasks, meeting deadlines, and fostering positive relationships with customers and colleagues to drive business growth and enhance overall customer satisfaction.

Overview

4
4
years of professional experience

Work History

Product Flow Specialist / Asset Protection

Best Buy
01.2025 - Current
  • Employ CCTV systems to oversee customer interactions, fostering a safe retail environment.
  • Work alongside armed security teams from PAX TAC to mitigate safety risks effectively.
  • Log theft incidents and other relevant occurrences in the internal incident reporting system.
  • Unload truck deliveries and allocate products efficiently, maintaining a throughput exceeding 90 PPH.
  • Implement loss prevention strategies to enhance overall asset protection measures.

Team Supervisor

Wawa
04.2022 - 05.2024
  • Supervised a dedicated team of 5-10 employees during challenging night shifts.
  • Ensured seamless store operations while managing shift tasks with limited staff availability.
  • Delivered exceptional customer service in high-pressure and difficult situations.
  • Coordinated receipt and distribution of vendor and warehouse deliveries, ensuring safety compliance.
  • Employed SAP and Reflexis daily for efficient operations management and scheduling.
  • Trained team members on best practices for customer engagement and operational efficiency.

Team Member

Hunt Brothers Pizza
05.2021 - 01.2022
  • Independently managed establishment operations during shifts, ensuring smooth workflow and customer satisfaction.
  • Unloaded product deliveries, organized inventory efficiently for optimal accessibility and presentation.
  • Enhanced job skills through proactive self-training and utilization of company learning resources.
  • Simultaneously processed customer orders while managing register duties, maintaining accuracy and efficiency.
  • Collaborated with team members to improve service delivery and operational efficiency.

Education

High School Diploma -

Yelm High School
Yelm, WA
07.2021

Skills

  • Inventory Management
  • Conflict Resolution
  • Team Leadership
  • Delivery Handling
  • Report Writing
  • Security Collaboration
  • Expert problem solving
  • Documentation management
  • Customer relations
  • Analytical thinking

Accomplishments

  • Supervised team of 5-10 staff members.
  • Eagle Scout of 5 years
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.

Timeline

Product Flow Specialist / Asset Protection

Best Buy
01.2025 - Current

Team Supervisor

Wawa
04.2022 - 05.2024

Team Member

Hunt Brothers Pizza
05.2021 - 01.2022

High School Diploma -

Yelm High School