Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Damita Smith

Summary

A seasoned professional with a proven track record at Beebe Medical Group, I excel in providing emotional support and mastering medical terminology. Demonstrated success in enhancing patient experiences and streamlining admissions processes, I bring vital skills and a compassionate approach to healthcare and educational settings.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Patient Care Assistant

Beebe Medical Group
12.2023 - 11.2024
  • Assisted Doctors and Nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
  • Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Provided emotional support to patients during difficult moments, fostering trust and rapport.
  • Transported patients between rooms and appointments or testing locations.
  • Participated in ongoing training opportunities to stay current on best practices within the field of patient care.

Social Worker Assistant

Cadia Rehabilitation
05.2022 - 11.2023
  • Upheld ethical standards of social work practice, ensuring that all actions were in the best interest of clients and their families.
  • Increased access to resources by building partnerships with local organizations that provide essential services.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
  • Helped develop effective care plans advocated for needs of each client with outside agencies and care professionals.
  • Assisted social workers in developing comprehensive care plans for clients, improving their quality of life.
  • Enhanced client well-being by providing emotional support and guidance during difficult times.
  • Provided information on community resources, connecting clients with essential services and programs.
  • Managed residential discharges for facility and coordinated after-care activities.
  • Completed comprehensive psychosocial evaluations for new residents to identify needs and strengths.

Substitute Teacher

Capital School District (Booker T Washington Eleme
01.2015 - 01.2020
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supervised lunchroom and recess activities.
  • Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
  • Assisted in organizing and supervising school field trips, enhancing learning through real-world experiences.
  • Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
  • Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
  • Followed lesson plans designed by absent teachers.

Senior Admissions Counselor

Wesley College
12.2008 - 08.2013
  • Increased application completion rates by streamlining the admissions process and providing clear guidance to prospective students.
  • Implemented data-driven strategies to identify trends in applicant demographics, optimizing outreach efforts for maximum impact.
  • Streamlined scholarship application processes, enabling more students to access financial aid opportunities.
  • Provided exceptional customer service to both prospective students and their families throughout all stages of the admissions process.

Medical Receptionist

Mow Foot
06.2008 - 12.2008
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.

Admissions Counselor

Wesley College
08.2007 - 12.2008
  • Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
  • Coordinated campus visits for prospective students and their families, showcasing the institution''s facilities, programs, and resources.
  • Delivered engaging presentations about the college/university at various off-campus events such as high school visits or conferences.

Education

No Degree - Medical Assistant

Delaware Technical Community College
Dover, DE
06-2026

Skills

  • Medical terminology
  • Vital signs documentation
  • Written and verbal communication
  • Emotional support
  • Blood glucose testing
  • Vital signs monitoring
  • Basic life support
  • Documentation
  • Safety protocols
  • Goal setting
  • Organizational skills
  • Specimen collection
  • Room preparation

Accomplishments

  • Achieved my Medical Assistant certification by completing the required certification with accuracy and efficiency. Certification classes were completed 12/2024.

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.
  • First Aid Certification - American Red Cross or American Heart Association.
  • Certified Medical Assistant (CMA)

Timeline

Patient Care Assistant

Beebe Medical Group
12.2023 - 11.2024

Social Worker Assistant

Cadia Rehabilitation
05.2022 - 11.2023

Substitute Teacher

Capital School District (Booker T Washington Eleme
01.2015 - 01.2020

Senior Admissions Counselor

Wesley College
12.2008 - 08.2013

Medical Receptionist

Mow Foot
06.2008 - 12.2008

Admissions Counselor

Wesley College
08.2007 - 12.2008

No Degree - Medical Assistant

Delaware Technical Community College
Damita Smith