Damon Adams
Deltona
Summary
Results-driven Lead Analyst with Albridge Solutions, skilled in data analysis and reconciliation. Proven track record of enhancing data quality through Tableau dashboards and effective client relationship management. Recognized for executing complex data fixes that improved performance, while mentoring teams to achieve operational excellence.
Overview
28
28
years of professional experience
Work History
Lead Analyst, Data Management Ops
Albridge Solutions, an affiliate of Pershing, a BNY Mellon company
01.2012 - 01.2024
- Independently analyze, reconcile, troubleshoot and review incoming and outgoing data/files/reports to ensure accurate performance/output generated by technology solutions and services.
- Served as a mentor or production environment lead.
- Interfaces with clients internally and externally to discuss project status, data issues and remediation recommendations.
- Analyzes and monitors files/data/reports via Tableau dashboards to ensure quality of and accurate transfer, integration, translation, and reporting of data, reacting promptly to data quality metrics and client inquiries.
- Based on experiential analysis, execute complex data fixes, resulting in improved performance or accuracy.
- Contributes to the development of the standard operating procedures for the function.
- Interacts with data management and client support teams to identify trending issues and document root cause for File Processing Incidents.
- Performs data mining and analysis to determine impact assessment.
- Identifies, creates and proposes solutions for complex, large scale data processing issues which require in-depth analysis and custom data processing controls to resolve.
- Often serves as project lead, allocating work to and monitoring the work quality of others.
- Supported project teams by aiding in code deployments, organizing large data loads for new client implementations, and ensuring new environments meet company standards.
Computer Technician/Engineer/Shift Supervisor @Pfizer Inc.
The Experts
Ft. Lauderdale
01.2010 - 01.2012
- Monitor and Manage LAN and WAN connectivity issues using skills and tools and software applications.
- Software applications used: ITO (HP Openview), Spectrum (One-click), AutoSys (JobScape), Tivoli (TSM), INFO/X, DSView, Aperture, Service Center (Peregrine) call-tracking database, eRooms, DOS, Telnet, MSOffice, AS400, Windows XP.
- Technical support typically entailed working with customers to troubleshoot program errors, environmental conflicts, basic setup, and functionality issues.
Lead Computer Op/Analyst
Philadelphia / nasdaq stock exchange
Philadelphia
01.1999 - 01.2009
- To ensure timely completion of production processing on a UNIX and Stratus platform.
- Monitor and respond to all systems alerts as well as the successful shutdown of operation systems.
- Performed daily shutdown and back up on Stratus modules, UNIX Sun-Solaris servers and Windows operating systems.
- Escalated and troubleshot problems with on-call personnel.
- Document problems using HEAT call-logging.
- Document daily statistics using Microsoft Word.
- FTP files between UNIX, Stratus and Mainframe.
- Monitors and supports MVS driven mainframe through ZEKE.
- Monitors and notifies various companies of incoming and outgoing transmissions.
- Promoted twice for excellent task managing and efficiency.
- Recognized for going one year with no errors resulting in no major money loss for the company.
- Received numerous verbal and email praises for excellent workmanship.
Senior Computer Operator II
first usa bank
Wilmington
01.1996 - 01.1999
- Monitored and document hardware and software problems.
- Supervised and trained new employees.
- Tracked turnover sift programs that monitored the status of all computer systems.
- Performed all daily and scheduled backups for UNIX =HP9000, RS6000 servers.
- Installed various AIX/UNIX SHELL commands to display and monitor Open systems.
- Monitored and supported of VSE driven Mainframe through ZEKE.
- Assisted in job recovery using JCL.
- Performed scheduled IPL’s of the Mainframe.
- Maintained operating services on Xerox printers in high volume environment.
Junior Computer Operator
IMS pharmaceutical research
Plymouth Meeting
01.1996
- Provided user support assistance and problem solving resolutions in a timely manner for abended jobs.
- Managed and tracked nightly batch processing reports.
- Responded to system request from Master Console.
Skills
- Data analysis
- Tableau dashboards
- Data reconciliation
- Code deployment
- Data mining
- Client relationship management
References
Available upon request or at Human Resources Departments of previous employers
Primary Phone
267-592-2696
Timeline
Lead Analyst, Data Management Ops
Albridge Solutions, an affiliate of Pershing, a BNY Mellon company
01.2012 - 01.2024
Computer Technician/Engineer/Shift Supervisor @Pfizer Inc.
The Experts
01.2010 - 01.2012
Lead Computer Op/Analyst
Philadelphia / nasdaq stock exchange
01.1999 - 01.2009
Senior Computer Operator II
first usa bank
01.1996 - 01.1999
Junior Computer Operator
IMS pharmaceutical research
01.1996
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