Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damon Childs

Sarasota

Summary

Dynamic IT Consultant with a proven track record at Terminus Services, excelling in IT service management and project management. Spearheaded successful technical upgrades and developed comprehensive policies, enhancing operational efficiency. Adept at needs assessment and optimizing network resources, driving business growth through strategic technology planning.

Respectful self-motivator gifted at finding reliable solutions for software issues.


Overview

15
15
years of professional experience

Work History

IT Consultant

Terminus Services
01.2016 - Current
  • Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
  • Created service level agreement for IT operational functions and help desk operations.
  • Guaranteed successful technical upgrade projects for clients by collaborating with developers for integrations.
  • Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
  • Developed and implemented policies, procedures, training and development for network resource administration, appropriate use and disaster recovery.
  • Contributed to project cost estimates and budgets based on assessment of client needs.
  • Inspected equipment, assessed functionality, and optimized controls.

Software Developer

Roadside Medical
01.2010 - 01.2015
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
  • Updated old code bases to modern development standards, improving functionality.
  • Translated customer requirements into written use cases.
  • Participated in software field testing to verify performance of developed projects.
  • Developed software for desktop and mobile operating systems.
  • Coordinated deployments of new software, feature updates and fixes.
  • Corrected, modified and upgraded software to improve performance.

Education

High School Diploma -

Gretna High Schiool
Gretna, NE
05-1994

Skills

  • IT system development
  • Needs assessment
  • Access point installation
  • IT service management
  • Mobile application development
  • IT resource use
  • Multi-site hardware deployment
  • Project management
  • Network administration
  • Information technology infrastructure
  • Information security
  • Wide area networking

Timeline

IT Consultant

Terminus Services
01.2016 - Current

Software Developer

Roadside Medical
01.2010 - 01.2015

High School Diploma -

Gretna High Schiool

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