Damon Coleman
Collection
Detroit,MI
Summary
Skilled senior collector looking for a new challenge to overcome, with a goal driven company such as yours.
Overview
16
16
years of professional experience
Work History
Senior Collector
Weber Olcese PLC
04.2011 - Current
- Maintained accurate records of over 10,000 customer accounts, payments and payment plans.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
Professional Chauffeur
BSM Enterprise
04.2017 - 11.2018
- Waited for passengers at designated high-volume locations such as airports and popular hotels
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Communicated with passengers regarding estimated time of arrival.
Account Manager
Asset Acceptance LLC
04.2007 - 03.2011
- Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
- Established relationships with customers to encourage payment of delinquent accounts.
- Maintained high volume of calls and met demands of busy and productive group.
Education
BBA - Marketing
Northwood University
Midland, MI06.1998
Associate of Arts - Automotive Aftermarketing
Northwood University
Midland, MI06.1998
Skills
- Proficient in Microsoft Outlook, Word,Excel,MS PowerPoint
- Superior customer service skills
- Skip Tracing
- Consistently exceed expectations with monthly goals
Timeline
Professional Chauffeur
BSM Enterprise
04.2017 - 11.2018
Senior Collector
Weber Olcese PLC
04.2011 - Current
Account Manager
Asset Acceptance LLC
04.2007 - 03.2011
BBA - Marketing
Northwood University
Associate of Arts - Automotive Aftermarketing
Northwood University
Similar Profiles
David WebbDavid Webb
Roll Off Driver at Olcese Waste ServicesRoll Off Driver at Olcese Waste Services
Aubrey AltenesAubrey Altenes
Peer Educator at Weber State University Safe@Weber CenterPeer Educator at Weber State University Safe@Weber Center
Kirsten PetersenKirsten Petersen
Firearms and Archery Sales, Social Media/Content Creation at Weber Outfitters / Weber TacticalFirearms and Archery Sales, Social Media/Content Creation at Weber Outfitters / Weber Tactical
Kendra DavisKendra Davis
Academic Interventionist at Detroit Public School Community DistrictAcademic Interventionist at Detroit Public School Community District
Siyla Newson-LaneSiyla Newson-Lane
City Year Detroit at AmeriCoreCity Year Detroit at AmeriCore