Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline
Damon Henderson

Damon Henderson

IT
Stafford,TX

Summary

Ingenious Site Engineer successfully implementing project cost procedures and monitor quality construction. Skilled at reading blueprints and communicating duties to workers. Proficient in methods, principles and applications of engineering, design, building and construction. Experienced Site Engineer with 10 years of experience managing multiple simultaneous responsibilities to foster construction project completion. Well-organized planner and problem-solver versed in site preparation and day-to-day management. Highly-qualified Site Engineer familiar with contractor needs and operational practices. Highly effective at staff leadership and site management. Specializing in cloud construction. SRE with successful career record in promoting and implementing quality management systems within Healthcare. Skilled in working with project quality teams and manufacturing quality control staff to produce best-in-industry multicloud. Thorough understanding of CNI and ISO regulatory requirements. SRE with successful career record in promoting and implementing quality management systems within Healthcare. Careful Site Engineer with 10 years of scrutinizing facilities and operations to enhance risk management and reduce operational inefficiencies. Known for augmenting facilities already considered to be at maximum output. Highly-qualified Site Engineer familiar with contractor needs and operational practices. Highly effective at staff leadership and site management.

Overview

15
15
years of professional experience
1
1
Certification
1
1
Language

Work History

Site Reliability Engineer

Navihealth Systens SRE, Apex
02.2023 - 09.2023
  • As an SRE with a focus on aligning applications with corporate monitoring strategies and facilitating a transition to a larger cloud organization, my role encompasses several key responsibilities and skills:, (SRE) in assisting with the migration process from on-premises and AWS environments to Azure is critical in ensuring a successful transition
  • Here's a breakdown of my responsibilities:
  • Migration Assistance:
  • Collaborate with the team to plan and execute the migration process to Azure
  • Ensure a smooth transition of applications and services from on-premises and AWS to Azure
  • Pay close attention to maintaining consistent performance levels during the migration to minimize disruptions to operations
  • Performance Monitoring and Analysis:
  • Utilize data science principles to monitor and analyze the performance of the Azure cloud infrastructure
  • Collect and analyze various data metrics and patterns to gain insights into system performance
  • Identify potential areas for improvement by identifying bottlenecks, latency issues, or resource inefficiencies
  • Optimization Solutions:
  • Based on your analysis, propose and implement optimization solutions to enhance the overall performance of the Azure infrastructure
  • This could involve adjusting resource allocation, optimizing configurations, or implementing scaling strategies to meet performance goals
  • Leveraging Azure Capabilities:
  • Take advantage of Azure's cloud services, tools, and features to optimize the infrastructure
  • Utilize Azure's monitoring and analytics tools to gain real-time insights into system performance
  • Implement best practices for Azure resource management and cost optimization
  • Integration of Data Science Principles:
  • Apply data science techniques such as data modeling, forecasting, and anomaly detection to proactively identify and address performance issues.Develop data-driven strategies for continuous improvement and optimization of the cloud infrastructure
  • High-Performing and Efficient Infrastructure:
  • The ultimate goal is to create a high-performing and efficient Azure cloud infrastructure that aligns with the organization's needs and goals
  • Ensure that the infrastructure can scale as needed to accommodate changing workloads and demands
  • In summary, my role as an SRE involves overseeing the migration to Azure, maintaining performance consistency throughout the migration process, and applying data science principles to optimize the Azure cloud infrastructure
  • By doing so, I contribute to creating a reliable, high-performance, and efficient cloud environment for the organization
  • Skill Summary
  • Dynatrace instrumentation
  • Create Golden Signals and KPI’s
  • Use monitoring tools like vRealize Operations Manager or third-party solutions to proactively identify and address issues
  • Create, clone, and manage virtual machines based on business requirements
  • Optimize resource allocation by adjusting VM resource settings (CPU, memory, storage) based on workload demands
  • Use features like VMware Distributed Resource Scheduler (DRS) to balance resource usage across hosts
  • Implement and manage backup solutions for VMs to ensure data protection
  • Test and validate disaster recovery plans and procedures
  • Configure VM settings, allocate resources, and ensure VMs are compliant with company policies
  • Analyze WebLogic load test results recommend Infrastructure and code updates and changes
  • Test application performance between data centers post migration
  • Install and configure Splunk SignalFX monitoring
  • Verify product defect resolutions
  • Blockchain administration
  • Deliver Sprint performance reports and ML predictive analysis reports
  • Recommend Infrastructure improvements to accommodate larger user levels
  • Designing and creating customized dashboards in Datadog to monitor key performance metrics, application health, and infrastructure status
  • Alerting and Notification: Defining alerting rules and thresholds in Datadog to receive real-time alerts when specific conditions or anomalies are detected
  • Configuring notification channels like email, Slack, or SMS for alert delivery
  • Log Management: Integrating and managing logs in Datadog to centralize log data for analysis and troubleshooting
  • Anomaly Detection: Utilizing Datadog's anomaly detection features to identify and respond to unusual or unexpected behavior in your systems
  • Primary focus on migrating infrastructure from AWS and on-prem to Azure
  • Create Jenkins Pipelines for task automation
  • Interval performance testing to identify any issues prior to code promotion to elevated environments
  • Establish WebLogic cloud migration strategy and provide predictive and actual performance metrics
  • Use docker to build WebLogic high availability clusters
  • Configure F5 GTM load balancing
  • Tools:
  • Python pandas, WebLogic, ARIMA statistical model, ipython Jupyter Notebooks, Azure cli, AWS cli, Terraform, DataDog Jenkins,Bash Shell,VMWare, Kubernetes, Ansible, MongoDB, IBM MediChain, eVault

Architect/ Infrastructure Engineer

Centene Technologies SRE, Apex Systems
06.2022 - 02.2023
  • Pioneering the adoption of OpenTelemetry as a cross-platform monitoring solution, emphasizing its role in standardizing observability practices across the organization
  • Cloud Integration Mastery:
  • Expertise in seamlessly integrating observability and monitoring solutions with cloud platforms like AWS and EKS to ensure comprehensive coverage of cloud-based services
  • Skill Summary:
  • Dynatrace instrumentation
  • Create Golden Signals and KPI’s
  • Elastic APM instrumentation
  • Kubernetes Administration (Azure,GCP and AWS)
  • Terraform Deployments
  • Ansible configuration management
  • Analyze WebLogic load test results recommend Infrastructure and code updates and changes
  • Test application performance between data centers post migration
  • Install and configure Splunk SignalFX monitoring
  • Verify on product defect resolutions
  • Blockchain adminstartion
  • Deliver Sprint performance reports and ML predictive analysis reports
  • Recommend Infrastructure improvements to accommodate larger user levels
  • Primary focus on migrating infrastructure from AWS and on-prem to Azure
  • Create Jenkins Pipelines for integration
  • Terraform infrastructure in AWS & Azure
  • Interval performance testing to identify any issues prior to code promotion to elevated environments
  • Establish WebLogic cloud migration strategy and provide predictive and actual performance metrics
  • Use docker to build WebLogic high availability k8s clusters
  • Configure F5 GTM/LTM load balancing
  • ChatGPT analysis
  • Tools:
  • Python pandas, ARIMA statistical model, ipython Jupyter Notebooks, Gcloud cli, Azure cli, AWS cli, Terraform, Jenkins, GitLab, Bash Shell, Kubernetes, Ansible, MongoDB, Splunk, Dynatrace, REACT, mongo, JSON parsing, Grinder, LoadRunner, Terraform, Docker, Open Telemetry, Prometheus, Elastic APM, AWS, cdk8s microservice pods, Azure cli, AWS cli, Ansible, Octupus CI/CD, ArgoCD, Prometheus, My role as a Cloud Specialist within a large Site Reliability Engineering (SRE) team is multifaceted and critical to ensuring the reliability and performance of the organization's applications
  • Here's a breakdown of my responsibilities:
  • Ansible Playbook Development: Proficiency in writing Ansible playbooks, which are YAML files that define automation tasks and configurations
  • Task Automation: Knowledge of using Ansible to automate common IT tasks, such as software installation, configuration management, and system updates
  • Aligning Applications with Monitoring Strategies:Ensure that all applications are effectively monitored by aligning them with corporate monitoring strategies.Onboard and configure Dynatrace instrumentation to provide comprehensive visibility into application performance and health
  • Roles and Modules: Understanding of creating and using Ansible roles for organizing tasks and Ansible modules for managing various resources on target systems
  • Splunk Configuration and Dashboard Setup:
  • Set up Splunk indices to collect and analyze log and event data from various sources
  • Create corresponding dashboards in Splunk to visualize and gain insights from the collected data
  • Tier 3 Support:
  • Handle tier 3 support duties, which involve addressing and resolving complex issues related to monitoring and alert configurations
  • Assist other team members and stakeholders in troubleshooting and resolving issues promptly
  • Custom Automation Solutions:
  • Develop custom automation solutions using scripting languages such as JavaScript, Bash, and Python
  • Create scripts and tools to automate various processes within the SRE team, improving efficiency and reducing manual workloads
  • Performance Testing:
  • Conduct performance testing for each new application build using tools like LoadRunner and Grinder
  • Ensure that applications are optimized for better performance, scalability, and stability
  • KPIs and Golden Signals:
  • Play a key role in creating and tracking Key Performance Indicators (KPIs) and Golden Signals
  • These metrics serve as critical benchmarks for monitoring and measuring the performance and health of applications
  • Efficient Application Management:
  • Collaborate with my SRE team to ensure that applications are managed efficiently and meet performance targets
  • Use our automation solutions and monitoring tools to proactively identify and address potential issues
  • My role is pivotal in maintaining the reliability and performance of applications by aligning them with monitoring strategies, automating processes, conducting performance testing, and tracking essential metrics
  • This contributes to the overall success of the SRE team in ensuring the stability and availability of critical systems
  • Skill Summary
  • Provide daily report detailing deviations from expected behavior
  • Monitor the health and performance of VMware infrastructure components, including ESXi hosts, vCenter Server, and virtual machines (VMs)
  • Use monitoring tools like vRealize Operations Manager or third-party solutions to proactively identify and address issues
  • Migrate resources between data centers and cloud
  • Respond to alerts and incidents related to VMware infrastructure, such as VM performance issues, host failures, or resource bottlenecks
  • Troubleshoot and resolve incidents in a timely manner to minimize downtime
  • Perform routine maintenance tasks, including patching and updating ESXi hosts, vCenter Server, and other VMware components
  • Analyze resource utilization trends and plan for future capacity needs
  • Ansible Galaxy: Experience with Ansible Galaxy, a community-driven platform for sharing Ansible roles and collections
  • Create, clone, and manage virtual machines based on business requirements
  • Configure VM settings, allocate resources, and ensure VMs are compliant with company policies.
  • Ensure that there are sufficient compute, storage, and network resources to support the organization's workloads
  • Apply security updates and patches to address vulnerabilities
  • Apply security updates and patches to address vulnerabilities
  • Run hybrid environments (cloud/data centers)
  • Load Testing with Grinder and LoadRunner
  • Install and configure Splunk and Dynatrace
  • Administer IBM Medi Chain
  • Verify application defect resolutions
  • ML predictive analysis reports from JSON
  • Recommend Infrastructure improvements to accommodate larger user levels
  • Utilize Ansible, GitLab, and Terraform to automate server migrations and code deployments to Weblogic
  • Tools:
  • Python pandas, ARIMA statistical model, VMWare, ipython Jupyter Notebooks, Azure cli, AWS cli, Terraform, Jenkins, GitLab, Bash Shell, Kubernetes, Ansible, MongoDB, Splunk, Dynatrace, REACT, mongo, JSON parsing, Grinder, LoadRunner, Terraform, Docker, IBM MEDIchain, AWS cli

Exchange Performance Engineer/ SRE Engineer

United Healthcare
02.2022 - 05.2022

SRE/ Infrastructure Engineer

CVS Health
09.2021 - 12.2021
  • Lead efforts to enhance system reliability by implementing automation and monitoring solutions, resulting in a 20% reduction in incidents
  • Collaborated with software engineers to design and implement CI/CD pipelines, improving deployment speed and reducing errors
  • Implemented a comprehensive monitoring and alerting system using tools like Prometheus and Grafana, leading to early detection of issues and faster resolution
  • Conducted post-incident reviews, identified root causes, and developed action plans to prevent future incidents
  • Worked closely with the development team to ensure the reliability and scalability of microservices architecture on Kubernetes
  • Developed and maintained infrastructure as code (IAC) using Terraform to manage cloud resources efficiently
  • Participated in an on-call rotation to provide 24/7 support for critical systems, achieving a 99.99% uptime rate
  • Skill Summary
  • Use monitoring tools like vRealize Operations Manager or third-party solutions to proactively identify and address issues
  • Monitor the health and performance of VMware infrastructure components, including ESXi hosts, vCenter Server, and virtual machines (VMs)
  • Use monitoring tools like vRealize Operations Manager or third-party solutions to proactively identify and address issues
  • Design and Implement Dynatrace alerts, reports, and dashboards
  • Analyze load test results
  • Recommend Infrastructure improvements to accommodate larger user levels
  • Dot Net application performance analysis
  • Network performance analysis
  • Windows performance analysis
  • Azure performance analysis
  • Tracking and assessing new release performance
  • Ansible configuration management
  • Tools:
  • Dynatrace, Ansible, Windows,VMWare, MS Office, Aternity,REST-API, JSON

Performance Architect/ Infrastructure Engineer

AIG
Houston, TX
09.2020 - 09.2021

Infrastructure Engineer

U
03.2018 - 09.2020
  • It is my responsibility to test and detect performance issues in the ALIP (Application Lifecycle Information Platform) environment using AppDynamics
  • My tasks as an Infrastructure Engineer included: Performance Testing: Utilize AppDynamics to conduct comprehensive performance testing of the ALIP environment
  • This involves simulating different user scenarios and analyzing the application's response time, CPU usage, memory utilization, and other key metrics
  • 2
  • Issue Detection: Monitor the ALIP infrastructure using AppDynamics to identify any performance bottlenecks or issues
  • This may include high response times, excessive resource utilization, network latency, or database inefficiencies
  • 3
  • Troubleshooting: Investigate and analyze performance issues using AppDynamics, identifying the root cause of the problem
  • This may involve analyzing application logs, database queries, network traces, or other relevant data
  • 4
  • Performance Tuning: Optimize the tech stack (e.g., hardware, software, network configuration) based on AppDynamics insights and performance requirements
  • This may involve fine-tuning application parameters, adjusting database configurations, or optimizing network settings
  • 5
  • Collaborate with Development and Operations teams: Work closely with the development and operations teams to address performance issues
  • Collaborate on identifying and implementing solutions to resolve the issues found
  • 6
  • Test and Validate Solutions: After implementing performance improvements, retest the ALIP environment using AppDynamics to validate if the changes have positively impacted the performance and meet the requirements
  • Documentation: Maintain documentation of performance issues, resolutions, and optimization strategies
  • This helps in establishing a knowledge base and enables future troubleshooting and optimization
  • Overall, your role as an Infrastructure Engineer is critical in ensuring the efficient performance of the ALIP environment
  • Through your expertise in utilizing AppDynamics and optimizing the tech stack, you help identify and resolve performance issues, ensuring smooth operations and an optimal user experience
  • Tools:
  • Riverbed SteelScript, Riverbed NetProfiler, Riverbed NetIM, JSON Riverbed SteelCentral Portal, Riverbed AppResponse, Riverbed AppInternals, MongoDB, Riverbed Aternity, Dynatrace, DataDog, Transaction Trace Warehouse, Opnet Web Dashboards, Riverbed Transaction Xpert, Extrahop, Wireshark, Riverbed NetIM, JRMC, JConsole, visualgc, IBM nmon, Splunk, VS Code, ReactJS, CFEngine, Docker, Nagios, EMC, AWS, VMware
  • Skill Summary
  • Correlate Transactional velocity to system resource utilization
  • Utilize Load Test results to create system capacity planning
  • Maintain configurations for Unix, Linux and Windows servers
  • Develop multi-cloud infrastructures with Terraform
  • Automate common tasks with Python/Shell scripting
  • Blockchain, MediChain
  • WebLogic application performance analysis
  • Python application server performance analysis
  • Source code management
  • WebLogic application server performance analysis
  • Configuration and version management
  • Network performance analysis
  • Linux performance analysis
  • AIX performance analysis
  • JRMC J2EE analysis
  • Windows performance analysis
  • AWS Cloud performance analysis
  • Azure performance analysis
  • Terraform configuration
  • Tracking and assessing release performance (CI/CD pipelines)
  • Designing and creating customized dashboards in Datadog to monitor key performance metrics, application health, and infrastructure status
  • Alerting and Notification: Defining alerting rules and thresholds in Datadog to receive real-time alerts when specific conditions or anomalies are detected
  • Configuring notification channels like email, Slack, or SMS for alert delivery
  • Log Management: Integrating and managing logs in Datadog to centralize log data for analysis and troubleshooting
  • Anomaly Detection: Utilizing Datadog's anomaly detection features to identify and respond to unusual or unexpected behavior in your systems
  • Tools:
  • Riverbed SteelScript, Riverbed NetProfiler, Riverbed NetIM, JSON Riverbed SteelCentral Portal, Riverbed AppResponse, Riverbed AppInternals, MongoDB, Riverbed Aternity, Dynatrace, DataDog, Transaction Trace Warehouse, Opnet Web Dashboards, Riverbed Transaction Xpert, Extrahop, Wireshark, Riverbed NetIM, JRMC, JConsole, visualgc, IBM nmon, Splunk, VS Code, ReactJS, CFEngine, Docker, Nagios, EMC, AWS, VMware, remote/on site contract) APM/NPM SME

Infrastructure Engineer

USDA
  • My role is crucial in maintaining and optimizing the organization's network and application infrastructure
  • Here's a more detailed breakdown of my responsibilities: Infrastructure Support and Analysis: I was responsible for providing support for critical USDA network and application components
  • This includes ensuring that all infrastructure elements are functioning smoothly and efficiently
  • Issue Resolution: When issues arise within the infrastructure, it's your responsibility to diagnose and resolve them promptly
  • This may involve troubleshooting hardware, software, or network problems to minimize downtime and maintain productivity
  • Monitoring Strategy: One of your primary tasks is to determine the key monitoring metrics that need to be tracked
  • These metrics are often referred to as Key Performance Indicators (KPIs) and are essential for gauging the health and performance of the network and applications
  • Metric Collection:
  • After identifying the KPIs, you'll need to develop strategies for collecting these metrics effectively
  • This may involve setting up monitoring tools, configuring agents, or using other data collection methods to ensure you have access to real-time or near-real-time data
  • Data Visualization:
  • To make sense of the collected data, you'll create visualizations using tools like Grafana, Tableau, or other data visualization platforms
  • These visualizations can take the form of interactive dashboards that provide a clear and intuitive view of the infrastructure's performance
  • Performance Analysis: Regularly reviewing and analyzing the KPIs is essential for identifying potential issues or bottlenecks in the infrastructure
  • By monitoring trends and anomalies, you can proactively address problems before they impact the USDA's operations
  • Communication:
  • Effective communication is vital in my role
  • You'll need to share the status of infrastructure performance with your team and stakeholders
  • Clear and informative visualizations help in conveying complex technical information to non-technical audiences
  • Proactive Maintenance: Based on your analysis of the metrics, you'll work on proactive maintenance and optimization efforts
  • This might involve capacity planning, hardware upgrades, software updates, or other actions to enhance performance and reliability
  • Security:
  • Security is a critical aspect of infrastructure management
  • Ensuring that the network and applications are secure from threats and vulnerabilities is part of your responsibilities
  • This includes implementing security best practices and monitoring for security incidents
  • Documentation: Maintain comprehensive documentation of the infrastructure setup, monitoring processes, and issue resolution procedures
  • This documentation is valuable for knowledge sharing and for future reference
  • In summary, as an Infrastructure Engineer at the USDA, I played a pivotal role in ensuring the smooth operation of the organization's network and applications
  • My responsibilities encompassed monitoring, analysis, visualization, and proactive maintenance to guarantee optimal performance and reliability
  • Skill Summary
  • Validate and analyze the effect of infrastructure changes and cloud migrations
  • Migrate services from data center to cloud
  • Tracking and assessing release performance (CI/CD pipelines)
  • Experience with testing tools like Selenium and deployment tools like Jenkins
  • Design Splunk dashboards for appliance and server log monitoring
  • Deploy complex cloud infrastructures to multiple providers
  • Knowledge of common cloud service providers: Azure, AWS, and GCP
  • Experience with testing tools like Selenium and deployment tools like Jenkins
  • Use API's to integrate Splunk with user management platform
  • Maintain Unix, Linux and Windows servers
  • WebLogic application performance analysis
  • NET application performance analysis
  • Configuration and version management
  • JBoss application server performance analysis
  • Tomcat application server performance analysis
  • WebSphere application server performance analysis
  • WebLogic application server performance analysis
  • IIS application server performance analysis
  • Network packet performance analysis
  • Linux performance analysis
  • Solaris performance analysis
  • Windows performance analysis
  • AWS Cloud performance analysis
  • RDBMS performance analysis
  • SAN performance analysis
  • Tools:
  • Elasticsearch, Terraform, GCP, AWS, Azure, Riverbed SteelScript, Riverbed NetProfiler, Riverbed NetIM, Riverbed SteelCentral Portal, Riverbed AppResponse, Riverbed AppInternals, Riverbed Aternity, Transaction Trace Warehouse, Opnet Web Dashboards, Riverbed Transaction Xpert, Extrahop, Wireshark, Riverbed NetIM, AppDynamics, JRMC, JConsole, visualgc, IBM nmon, Splunk, VS Code, ReactJS, CFEngine, Docker, Nagios, EMC, AWS, VMware

Geode Services APM
02.2017 - 02.2020
  • Tetbury U.K
  • Onsite contract
  • An APM (Application Performance Management) Engineer is responsible for installing and supporting different APM/NPM (Network Performance Monitoring) products for clients worldwide
  • They need to have expertise in Riverbed products to design and configure proactive monitoring solutions
  • Additionally, I provided assistance to clients in troubleshooting complex network and application problems
  • Skill Summary
  • Monitor the health and performance of VMware infrastructure components, including ESXi hosts, vCenter Server, and virtual machines (VMs)
  • Use monitoring tools like vRealize Operations Manager or third-party solutions to proactively identify and address issues
  • Create client portals with ReactJS and Angular
  • Setup monitoring between data centers
  • Migrate collected application metrics to Mongodb for big data analytics
  • Validate and analyze the effect of infrastructure changes and cloud migrations
  • Implement various APM monitoring strategies with Dynatrace, AppInternals, New Relic, AppDynamics, DataDog and Aternity
  • Implement various NPM monitoring strategies with Live Action, Accedian SkyLight, Riverbed, and Riverbed AppResponse
  • Design dashboards for environment monitoring
  • Use SteelScript to integrate or migrate data from existing NMS systems
  • Maintain Unix, Linux and Windows VM's
  • Java application performance analysis
  • NET application performance analysis
  • J2EE application server performance analysis
  • SQL server performance analysis
  • Oracle performance analysis
  • Network packet analysis
  • Recommend proactive monitoring solutions based on learned KPI's
  • Designing and creating customized dashboards in Datadog to monitor key performance metrics, application health, and infrastructure status
  • Alerting and Notification: Defining alerting rules and thresholds in Datadog to receive real-time alerts when specific conditions or anomalies are detected
  • Configuring notification channels like email, Slack, or SMS for alert delivery
  • Log Management: Integrating and managing logs in Datadog to centralize log data for analysis and troubleshooting
  • Anomaly Detection: Utilizing Datadog's anomaly detection features to identify and respond to unusual or unexpected behavior in your systems
  • Tools:
  • Riverbed SteelScript, Riverbed NetProfiler, Riverbed NetIM, JSON Riverbed SteelCentral Portal, Riverbed AppResponse, Riverbed AppInternals, MongoDB, Riverbed Aternity, Dynatrace, DataDog, Transaction Trace Warehouse, Opnet Web Dashboards, Riverbed Transaction Xpert, Extrahop, Wireshark, Riverbed NetIM, JRMC, JConsole, visualgc, IBM nmon, Splunk, VS Code, ReactJS, CFEngine, Docker, Nagios, EMC, AWS, VMware

Infrastructure Engineer

Opsvision LLC APM, IBM
Darmstadt
02.2016 - 02.2017
  • With 5 years of experience in designing, implementing, and managing robust and scalable IT infrastructure solutions
  • Seeking a challenging Infrastructure Engineer role to leverage my expertise in cloud computing, automation, and network architecture to optimize system performance and reliability
  • Skill Summary
  • Validate and analyze the effect of infrastructure changes and cloud migrations
  • Design dashboards for environment monitoring
  • Use SteelScript to integrate or migrate data from existing NMS systems
  • Maintain Unix, Linux and Windows VM's
  • Java application performance analysis
  • NET application performance analysis
  • J2EE application server performance analysis
  • Windows administration
  • Network packet analysis
  • Recommend proactive monitoring solutions based on learned KPI's
  • Designing and creating customized dashboards in Datadog to monitor key performance metrics, application health, and infrastructure status
  • Alerting and Notification: Defining alerting rules and thresholds in Datadog to receive real-time alerts when specific conditions or anomalies are detected
  • Configuring notification channels like email, Slack, or SMS for alert delivery
  • Log Management: Integrating and managing logs in Datadog to centralize log data for analysis and troubleshooting
  • Anomaly Detection: Utilizing Datadog's anomaly detection features to identify and respond to unusual or unexpected behavior in your systems
  • Tools:
  • Riverbed SteelScript, Riverbed NetProfiler, Riverbed Flow Gateway, Riverbed SteelCentral Portal, Riverbed AppResponse, Riverbed AppInternals, Riverbed Aternity, Transaction Trace Warehouse, Dataddog, Opnet Web Dashboards, Riverbed Transaction Xpert, Wireshark, Riverbed NetIM, JRMC, JConsole, visualgc, nmon, Splunk,Ansible, CFEngine, Nagios, EMC, AWS

Application and Network Performance Engineer

Opnet\Riverbed Technologies
Houston, TX
03.2012 - 02.2016
  • Remote and client sites The APM Engineer is skilled in containerization technologies like Docker Suite and configuration management tools like Chef and CFEngine
  • They are also knowledgeable in infrastructure management tools like OpenQRM and Ansible
  • In terms of database technologies, the APM Engineer has experience with Oracle, MSSQL, and PostgreSQL
  • Overall, the APM Engineer has a wide range of technical skills and experience necessary for analyzing and optimizing the performance of various applications, networks, and systems
  • Skill Summary
  • Validate and analyze the effect of infrastructure changes and cloud migrations
  • Design Splunk dashboards for appliance and server monitoring
  • Use API's to integrate Splunk with user mangement platform
  • Maintain Unix, Linux and Windows servers
  • Java application performance analysis
  • NET application performance analysis
  • JBoss application server performance analysis
  • Tomcat application server performance analysis
  • WebSphere application server performance analysis
  • Weblogic application server performance analysis
  • IIS application server performance analysis
  • Network packet performance analysis
  • Linux performance analysis
  • Solaris performance analysis
  • Windows performance analysis
  • Windows administration
  • AWS Cloud performance analysis
  • RDBMS performance analysis
  • SAN performance analysis
  • Tools:
  • Riverbed SteelScript, Riverbed NetProfiler, Riverbed Flow Gateway, Riverbed SteelCentral Portal, Riverbed AppResponse, Riverbed AppInternal, Riverbed AppSensor, Transaction Trace Warehouse, Opnet Web Dashboards, Riverbed Transaction Xpert, Wireshark, Riverbed NetIM, JRMC, JConsole, visualgc, IBM nmon, Splunk,Ansible, CFEngine, Nagios, EMC, AWS

Sr. Systems Analyst

cPanel Inc
Houston, TX
01.2009 - 01.2012
  • Results-oriented and experienced Senior Systems Analyst with 3 years of expertise in analyzing and improving complex IT systems
  • Seeking a challenging role where I can leverage my skills in system analysis, process optimization, and project management to drive efficiency and innovation within the organization
  • Overall, my role as a System Engineer required me to have a deep understanding of Linux and FreeBSD server environments, as well as various networking and system administration tools
  • Skill Summary
  • Design and implement Unix/Linux user management strategies
  • Create and implement Linux host configuration/update processes with cfengine
  • Install and configure Linux virtual machines
  • Configure server auto provisioning with OpenQRM
  • Provision and allocate SAN storage
  • Linux iptables configuration
  • Manage Anti-Virus and Intrusion detection deployments
  • Redhat Directory server installation, configuration and administration
  • Manage Unix/Linux system backups with Bacula
  • Automate common tasks with Shell and PERL
  • Install and update PERL modules
  • Remediate host attacks and vulnerabilities
  • Installed and implemented LDAP user store with RedHat Directory Server
  • Manage distributed MySQL environment Create and maintain Nagios error and performance checks
  • Install and maintain Linux development environments
  • Manage corporate and customer VPN systems
  • Document Linux and network architectures
  • Recommend strategies and technologies to deal with explosive growth
  • Tools: CFEngine, OpenQRM, Apache HTTP server, CentOS, FreeBSD, RHDS, OpenLDAP, PERL, Cisco 6500 series, HP Procurve, Juniper ScreenOS, Bacula, VMWare, EMC Navisphere, Brocade Directors, MySQL, Nagios, SNMP, F5 BigIP

Migration Consultant

Barclays Card
Wilmington, DE
08.2008 - 10.2008
  • In this role I was responsible for conversion of web and database systems from Sun Solaris to a Linux and AIX configuration
  • I performed installation and configuration of AIX, Linux and Oracle Middleware then migrated existing applications to the new systems
  • Upon completion of the AIX installations
  • I provided system tuning services to the Oracle DBA’s
  • 100 systems were migrated on schedule without incurring any downtime
  • Skill Summary
  • Implement SOA configuration
  • Build out the Linux VMware infrastructure
  • AIX performance tuning Linux performance tuning
  • IBM System P HMC installation
  • Provision and allocate SAN storage
  • Aqua Logic configuration
  • WebLogic configuration
  • LDAP configuration
  • NIS migration
  • Subversion installation and configuration
  • Unix to Active Directory configuration
  • Nagios configuration
  • AIX HACMP
  • IBM virtualization

Education

Bachelor of Arts - FullStack Engineering

IBMC College - Fort Collins, Fort Collins, CO
2023.10 - Current
  • Koch Foundation Scholarship Recipient
  • Relevant Coursework: FullStack Cloud Engineering

Skills

  • Continuous Deployment
  • Shell Scripting
  • Technical Documentation
  • Cloud Implementation
  • Technical Acumen
  • Technical Expertise
  • Strategic Planning
  • Design Systems
  • YAML

Certification

Riverbed Certified Solutions Instructor Udemy Solidity and Blockchain Udemy Dynatrace Fullstack Monitoring SilverPeak SDWan Administrator Udemy MERN Fullstack Riverbed Certified Professional Engineer Oracle Fusion Middleware Adminstration IBM WebSphere ND Administration Weblogic Administration Cisco Certified Network Associate 2.0 Sun Certified Solaris Administrator Kubernetes Administration

Work Preference

Work Type

Full TimeContract Work

Location Preference

Remote

Important To Me

Work from home optionPersonal development programs

Timeline

IBMC College - Fort Collins - Bachelor of Arts, FullStack Engineering
2023.10 - Current
Site Reliability Engineer - Navihealth Systens SRE, Apex
02.2023 - 09.2023
Architect/ Infrastructure Engineer - Centene Technologies SRE, Apex Systems
06.2022 - 02.2023
Exchange Performance Engineer/ SRE Engineer - United Healthcare
02.2022 - 05.2022
SRE/ Infrastructure Engineer - CVS Health
09.2021 - 12.2021
Performance Architect/ Infrastructure Engineer - AIG
09.2020 - 09.2021
Infrastructure Engineer - U
03.2018 - 09.2020
- Geode Services APM
02.2017 - 02.2020
Infrastructure Engineer - Opsvision LLC APM, IBM
02.2016 - 02.2017
Application and Network Performance Engineer - Opnet\Riverbed Technologies
03.2012 - 02.2016
Sr. Systems Analyst - cPanel Inc
01.2009 - 01.2012
Migration Consultant - Barclays Card
08.2008 - 10.2008
Infrastructure Engineer - USDA

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Damon HendersonIT