Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
11
11
years of professional experience
Work History
Membership and Business Relationship Manager
Murrieta/Wildomar Chamber Of Commerce
04.2023 - Current
Supported sales teams by providing subject matter expertise during complex deal negotiations.
Built diverse and consistent sales portfolio.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Developed and maintained strong working relationships with professionals within assigned territory.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Store Manager
The Good Feet Store
11.2021 - 04.2023
Reconciled daily sales transactions to balance and log day-to-day revenue.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Operations Director
Chubby Cheeks Meadery
04.2020 - 11.2021
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Launched successful digital marketing campaigns that achieved goals for increased website traffic.
Developed strong relationships with customers, resulting in repeat visits and positive word-of-mouth referrals.
Developed and maintained relationships with external vendors and suppliers.
Interacted well with customers to build connections and nurture relationships.
Store Manager
Sunglass Hut
05.2016 - 03.2020
Created a sales driven culture within our center to create a goal driven, well knowledgeable, and motivated staff
Developed team members into strong leaders who are now Sales Managers and Store Managers within the company
Reconciled daily sales transactions to balance and log day-to-day revenue.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Store Manager
Pacific Sunwear
08.2013 - 05.2016
Trained team members in successful strategies to meet operational and sales targets.
Mentored team members to enhance professional development and accountability in workplace.
Coordinated staff training sessions on new products sales techniques ensuring team members well-versed equipped effectively sell merchandise meet customer needs.
Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
VP-Senior Business Relationship Manager/Business Relationship Manager II/Business Banker at Chase Bank (JPMorgan Chase & Co.)VP-Senior Business Relationship Manager/Business Relationship Manager II/Business Banker at Chase Bank (JPMorgan Chase & Co.)