Damon Isaiah Squires
South Bend,IN
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2026
2026
years of professional experience
Work History
Datacenter Level 3 Technician
AWS
South Bend, IN
04.2024 - Current
- Troubleshooting and Repairing Servers and Machine Learning Computers.
- Troubleshot complex technical issues for AWS cloud services and infrastructure.
- Conducted regular system checks to ensure optimal performance of AWS services.
Cook/Caregiver
Love and Light Daycare Academy
Indianapolis, IN
2023 - 2024
- Work in Kitchen Preparing Meals and Providing Care for up to 40 Children.
- Prepared nutritious meals following dietary guidelines for children.
Student Support Specialist
Mary Castle ELC
Indianapolis, IN
2022 - 2023
- Working with Children who Required Support with Emotional Regulation.
- Provided support to children in classroom activities and social interactions.
- Coordinated resources for special needs students and their families.
Data Entry Clerk
Talogy
Remote
2022 - 2022
- Data Entry Editing Copyright Documents.
- Reviewed documents for accuracy and completeness before inputting data.
- Monitored data entry for compliance with company standards and procedures.
Test Scorer
DRC
Remote
2021 - 2021
- Remotely Graded Students’ Test Papers.
- Evaluated test responses for accuracy and adherence to scoring guidelines.
- Utilized scoring software to assess student performance consistently.
- Reviewed and updated scoring rubrics for clarity and effectiveness.
Data Analyst Intern
Allegion
Indianapolis, IN
2016 - 2016
- Completed Inventory by Using their Proprietary Software Along with Microsoft Excel. Worked Very Closely with Managers, Software Engineers, and Supervisors. Liaison for Line Workers and Upper Management.
- Collaborated with team members to gather and document project requirements.
- Supported data cleaning processes to ensure accuracy and reliability.
Night Receptionist
Ball State University
Muncie, IN
2015 - 2016
- Responsible for Checking Residents in After Hours. Handled Excel Sheets, Inventory Reports and Security Protocols as well as Worked Closely with Campus PD.
- Greeted and assisted guests during nighttime hours at the university residence.
- Answered inquiries regarding university services, policies, and events.
Music Therapist Intern
Community North Music Therapy Program
Indianapolis, IN
2013 - 2014
- Inspired Elderly Patients with Music from Their Time. I Simulated Memories using music During the Duration of my High School Senior Spring Semester Every Other Day for an Hour.
- Collaborated with healthcare professionals to integrate music therapy into treatment plans.
- Assisted in designing individualized music therapy sessions for diverse client needs.
Fall Creek Valley Middle School
Indianapolis, IN
01.2021
- Worked in the Summer as a District Technician tasked with Repairing Chromebooks, Providing in Location Tech Support, as well as traveling to other schools within District to for Team Tech Projects.
IT Intern
Denison Parking
Indianapolis, IN
01.2019
- Helped with Transition to from Paycom to Workday and Troubleshoot Tech Issues in the Office.
- Assisted with troubleshooting hardware and software issues for parking systems.
- Supported team in maintaining and updating IT documentation and user manuals.
- Provided user support through direct communication to resolve technical inquiries.
Education
Bachelor - Computer Technology, Business Administration, Computer Science/Computer Security
Ball State University
Muncie, IndianaSkills
- Server troubleshooting
- Machine learning
- Data entry
- Technical support
- Inventory management
- Customer service
- Team collaboration
- Communication skills
Affiliations
- National Society of High School Scholars, Member and Nationally Recognized Scholar.
- National Technical Honor Society, Member of Society through McKenzie Career Center.
- Voice of Triumph Gospel Choir, Vice President, 2016
Accomplishments
Building and Caring about Character Award, Recipient of Awards Pertaining to Character and Attitude in A+ Certification Class and the Duration of my Attendance at Lawrence North., Indianapolis, IN
References
- Angie Crousore, Mary Castle Principal, angelacrousore@msdlt.k12.in.us, 317-423-8216
- Cynthia Halliburton, Arts Instructor, cynthiahalliburton@msdlt.k12.in.us, 317-600-9347
- Carla Rosebrock, Mary Castle Teacher, carlarosebrock@msdlt.k12.in.us
Languages
- Spanish
- English, Understand, Read, Fluent
- Spanish, Moderately Understand, Read and Speak
Coursework
- Computer Science: Java, Python, HTML and CSS
- Computer Tech: A+ Certification
- ISOM Intro to Business and Management and Microsoft Office
- PC Sim Certification
- 310 Network Case Study
- Eight-Week Immersive Project and Competition Discussing, Implementing and Documenting Appropriate Methods to Deliver Three Remote Destinations Connectivity to ISP and to One Another Using Cisco’s Three-Layered Hierarchical Model.
- NCL Ethical Hacking and Cyber Security
Timeline
Datacenter Level 3 Technician
AWS
04.2024 - Current
Fall Creek Valley Middle School
01.2021
IT Intern
Denison Parking
01.2019
Cook/Caregiver
Love and Light Daycare Academy
2023 - 2024
Student Support Specialist
Mary Castle ELC
2022 - 2023
Data Entry Clerk
Talogy
2022 - 2022
Test Scorer
DRC
2021 - 2021
Data Analyst Intern
Allegion
2016 - 2016
Night Receptionist
Ball State University
2015 - 2016
Music Therapist Intern
Community North Music Therapy Program
2013 - 2014
Bachelor - Computer Technology, Business Administration, Computer Science/Computer Security
Ball State University