Damon Roger
Tempe,AZ
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Massage Therapist
Self-Employed
04.2024 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Developed and maintained long term relationships with clients focused on listening to their needs and desires and customizing a regimen catering to them.
- Maintained client treatment records and designed long-term care programs for return customers.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
Senior Grocery Clerk
Sprouts Farmer Market
03.2021 - 03.2024
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Trained new hires.
- Experienced taking inventory and working with inventory management software.
- Retrieved items for customers and verified prices.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Stocked shelves and organized merchandise displays for easy retrieval.
Client Services Coordinator
Rosen Investment Advisors
01.2020 - 12.2021
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Responded to customer calls and emails to answer questions about products and services.
- Coordinated client outreach and marketing.
Education
Diploma - Massage Therapy
Southwest Institute of Healing Arts
10.2023
High School Diploma -
Primavera Online
11.2018
Skills
- Sales expertise
- Service Optimization
- Reflective listening
- Customer service
- Retail management
- Customer Needs Assessment
- Point of sale operation
- Store maintenance
Certification
First Aid Certified
Timeline
Licensed Massage Therapist
Self-Employed
04.2024 - Current
Senior Grocery Clerk
Sprouts Farmer Market
03.2021 - 03.2024
Client Services Coordinator
Rosen Investment Advisors
01.2020 - 12.2021
Diploma - Massage Therapy
Southwest Institute of Healing Arts
High School Diploma -
Primavera Online
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