Damond Kapet
Longmeadow,US
Summary
Accomplished leader with extensive experience in business development and performance analysis, driving measurable results in various industries. Successfully negotiated competitive contracts and optimized supply chains, resulting in reduced costs and improved distribution efficiency. Proven ability to maintain open communication channels that maximize productivity and foster a culture of collaboration. Passionate about leveraging industry trends to create innovative solutions that advance organizational goals. STARTUP owner with 4 years of experience in strategic business planning and operational leadership. Adept at leveraging innovative solutions to enhance profitability and efficiency, while fostering collaboration among key stakeholders. Skilled in business development and policy development, with a passion for driving change and achieving results through effective team management. 8 years of machine operator experience and 2 years of lab work.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Waiter
Twin Hill Country Club
Longmeadow, MA
11.2013 - 2016
- Provided exceptional customer service in fast-paced dining environment.
- Accurately took and processed orders using POS system.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area and utensils.
- Resolved guest inquiries and complaints to enhance dining experience.
- Monitored guest satisfaction, adapting service to meet diverse needs.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Machine Operator
Stanley Black & Decker
EAST LONGMEADOW, MA
07.2016 - 11.2021
- Set up and operate machine tools to produce precision parts and instruments. Monitor the feed and speed of machines during the machining process. Check products for accuracy using measuring instruments such as calipers, micrometers, gauges. Load raw materials into machines according to specified measurements. Unload finished products from machines onto conveyors or other transport systems. Observe machine operations to detect any problems or defects in the finished product. Replace worn tools, sharpen cutting tools, adjust machinery components. Ensure that safety guidelines are followed at all times while operating machinery. Record production information such as quantities produced and materials used on daily logs. Carry out regular safety checks on machinery prior to operation. Operate robotic arms within a manufacturing environment. Comply with company policies regarding quality control procedures. Identify areas where improvements can be made in terms of efficiency or cost savings. Keep detailed reports of maintenance activities performed on machinery. Collaborate with other departments when necessary for successful completion of projects. Prepared machine for production processes by equipping with required tools and parts. Documented daily production data and submitted accurate time logs to keep management up-to-date. Monitored and observed production line to watch for pile-ups and jams. Verified production orders prior to starting set-up. Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues. Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime. Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs. Organized pallets and secured materials with plastic wrap to prepare for movement to skids. Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste. Placed finished products on skids and wrapped and transported to warehouse with forklift. Established and adjusted feed rates and cutting parameters to keep operations in line with production demands. Maintained proper chemical inventories. Trained new operators and implemented new division operator training program to improve retention rates and increase production. Responded to and initiated proper corrections to process alarms. Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs. Started up, shut down and checked water and wastewater treatment processes. Monitored process units and quality control testing performance for plant processes and water quality sampling. Interpreted results of process control analysis and made adjustments to optimize plant performance.
CEO
K.I.N.G Idustries Inc
MONROVIA, LIBERIA
08.2020 - Current
- Led cross-functional teams to foster collaboration and enhance productivity, leading to an increase in project completion rates by 20%. Developed and implemented strategic business plans to increase company profitability. Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners. Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations. Maintained open communication channels between departments to maximize efficiency and productivity. Assessed financial performance of the organization on a regular basis and identified areas for improvement. Recruited, trained, mentored, and managed employees at all levels within the organization. Negotiated contracts with vendors to secure competitive pricing for goods or services. Implemented technological solutions designed to improve operational effectiveness. Established and oversaw strategic business actions and streamlined operations. Conducted thorough interview processes to appoint new department heads. Leveraged trends in customer industries and marketplaces to shape solutions and approaches. Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics and other SEO techniques and metrics sources. Optimized supply chain to reduce materials costs and improve distribution. Created program to promote new managers from within, leading to cohesive leadership structure.
Lab Technician
Pace Analytical Services
EAST LONGMEADOW, MASSACHUSETTS
12.2023 - Current
- Conducted routine laboratory tests and experiments to analyze samples and provide accurate results. Support lab sample activities, ensuring accurate processing and documentation. Maintain and update lab databases, enhancing data accuracy. Participate in training, improving lab support skills and knowledge. Ensure sample preservation, contributing to quality control. Collaborate on lab policies, fostering a compliant environment.
Chemical Service Technician
TTM Technologies
Stafford, CT, US
07.2025 - Current
- Executed routine maintenance and repairs on chemical processing equipment to ensure optimal performance and safety. Maintain chemical processes, ensuring safety compliance and precise record-keeping. Troubleshoot and resolve chemical issues, enhancing operational efficiency. Conduct chemical analyses, improving process accuracy and reliability. Manage hazardous materials with strict adherence to environmental regulations. Document and report process data, supporting informed decision-making.
Education
Associate of Science - Business Management
Capital Community College
Hartford, CT, US01.2020
General Studies - undefined
Springfield Central High School
SPRINGFIELD, MA, US01.2015
Skills
- Change Management
- Stakeholder Relations
- Business Development
- Python
- Photography
- Customer Services
- Premier Pro
- Performance Analysis
- Policy Development
- Lab Technician Experienced
- Financial Analysis
- Video Production
- Final Cut Pro
- Sound Editing
- Business Planning
- Cash Management
Certification
Massachusetts Water Treatment Grade 1 & 2 Operator in training License
Languages
English Native
Interests
Learning, PYTHON - Learning on my mobile device
Timeline
Chemical Service Technician
TTM Technologies
07.2025 - Current
Lab Technician
Pace Analytical Services
12.2023 - Current
CEO
K.I.N.G Idustries Inc
08.2020 - Current
Machine Operator
Stanley Black & Decker
07.2016 - 11.2021
Waiter
Twin Hill Country Club
11.2013 - 2016
Associate of Science - Business Management
Capital Community College
General Studies - undefined
Springfield Central High School