Damonecia Reynolds

•Packed items into appropriate containers for shipment.

• Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
• Kept storage areas organized, clean, and secure to fully protect company assets.
• Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
• Used hand-held scanners and physical logs to accurately track item movements.
• Increased productivity, utilizing forklifts and other material handling equipment effectively.
• Prevented product damage by carefully loading and unloading materials using appropriate equipment.
• Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Successfully navigated large shipments of materials through tight spaces and busy facilities.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.

• Make phone calls, schedule meetings, computer software and essential ..)

• Cap2 (Unload the trucks, stock the shelves, create displays, replace price tags/labels, and help customers.)
• Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.

• Scan and package products
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

• Census/IRS/Fema March 2020-October 2021
• Answer phone calls and answer questions and help customers.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.

• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
• Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
• Prepared project presentations and reports to assist senior staff.
• Supported creation of detailed, technical financial models to value potential acquisition targets.
• Created and managed project plans, timelines and budgets.
• Developed effective improvement plans in alignment with goals and specifications.