Damont Evangelista

• Demonstrated track record in driving results and managing complex projects within a dynamic, fast-paced environment.
• Successfully ensured 99.9% uptime for critical infrastructure devices globally.
• Managed Helpdesk department, delivering excellent customer service for employees.
• Led Cybersecurity policies to ensure compliance with SOX, FDA, and GDPR.
• Managed data center infrastructure hardware globally, including servers and network equipment.
• Oversaw a diverse range of data center technology including VMWARE, Microsoft Server, Cisco, Mitel, ExaGrid, Tegile, SolarWinds, and more.
• Verified FDA, SOX & GDPR compliance through ongoing audits.
• Managed IT budget, vendors, and staff within Information Technology department.
• Collaborated with bio-life science clients to determine needs and devise appropriate software and hardware solutions.
• Demonstrated expertise in SDLC, Computer System Validation/Assurance, Design Controls, and medical device QMS regulations, including Production and Process Controls.
• Utilized working knowledge of hardware, firmware, and software evaluation to standards IEC 62304, 60601-1-8, 21CFR Part 11, and ICH E6 Good Clinical Practice.
• Applied significant experience working with agile software development methods.
• Led and grew system engineering team, including recruiting, hiring, mentoring, professional development, and performance reviews.
• Ensured adherence to cyber security and privacy policies and design requirements.
• Implemented performance and reliability test strategies and tools.

• Designed IT solutions following manufacturer standards and best practices
• Increased IT efficiency by 50%
• Managed installation of data center infrastructure equipment, switches, routers, and security appliances
• Managed machine learning Splunk tool to collect large data sets and monitor data center cybersecurity threats
• Established and managed data center infrastructure, including VMWare, Hyper-V, Nutanix, Citrix, AWS & Azure
• Provided timely, high-quality client service to mid-market clientele
• Reviewed technical specifications from clients and vendors to confirm adequacy, accuracy, and functionality
• Supported project planning team to address hardware and software problems and network emergencies promptly.

• Developed entire IT strategy and implemented core IT infrastructure for Oil and Gas Services Company
• Designed and deployed 100% of IT systems, including national data centers, domains, email, file/data repositories, and virtual desktop infrastructure
• Managed end-user support, asset management, and IT security measures
• Orchestrated IT leasehold improvements and managed IT budget
• Oversaw IT department operations and training
• Managed network and system performance, conducting troubleshooting, security patching, and maintenance.

• Built, tested, and supported Citrix virtual machines, desktops, and Windows server images/templates
• Automated and tested computer image processes for remote electronic upgrades
• Maintained and updated Citrix VDI golden images for 100% of desktops and applications
• Coordinated with VDI and desktop image teams to deploy updated versions
• Developed and maintained tools for compliance and currency with patch management
• Provided secondary training to personnel struggling with technological tools and systems.

• Researched, designed, and implemented new software releases and data center system upgrades
• Managed data center infrastructures, including physical and virtual servers, storage appliances, and Microsoft Systems Center servers
• Maintained Office 365 Infrastructure as Global Administrator
• Ensured IT infrastructure compliance with SOX requirements
• Resolved issues and escalated problems with knowledgeable support and quality service
• Managed key information technology and compliance programs for proactive risk management.

• Managed enterprise operating systems using SCCM 2007 and SCCM 2012
• Assisted in the migration of 2,200 applications to the SCCM 2012 Application web portal
• Provided tier 3 support for executive-level issues and software delivery
• Managed the SDLC (Software development life cycle) for 1200+ applications.