Damonte Howell
Austin,United States
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Level 2 Security Officer
Marksman Security
06.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Patrol Officer
Priebe Security Services, Inc
01.2022 - 04.2022
- Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
- Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Identified and addressed potential hazards within the community – conducting regular checks and making necessary recommendations to mitigate risks.
US Army
664 Ordnance
01.2017 - 01.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
FedEx Package Handler
FedEx
11.2015 - 12.2016
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Communicated with supervisors about delays or other issues with shipments.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
McDonalds Crew Member
McDonald's
04.2014 - 10.2015
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Warehouse Associate
Anderson Merchandisers
06.2014 - 08.2014
- Ability to sort and assemble products and machinery to their desired locations
- Also the ability to use a forklift and provide safety amongst others.
Education
Information Technology
High school diploma -
05.2015
Skills
- Military
- DoD experience
- Help desk
- Active Directory
- Network support
- Information security
- System administration
- Customer service
- Microsoft Windows
- Microsoft Windows Server
- Construction (2 years)
- Wastewater (1 year)
- Manufacturing
- Driving
- Moving
- Paving (2 years)
- Word processing
- First aid
- CPR
- Forklift
- Operating Systems
- Leadership
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Surveillance
- CCTV Monitoring
- Access Control
- Patrol operations
- Conflict de-escalation
- Conflict resolution techniques
- Staff Management
- Metal detector operation
- Emergency Management
- Theft prevention training
- Dispatch
- Weapons training
- Military experience
- Work ethic
- Workplace Safety
- Patrolling
- Verbal and written communication
- Punctuality
- Security Protocols
- Security procedures knowledge
- Emergency awareness
- Self-Defense
- English fluency
- Team Player
- Honest and Dependable
- Reliable and Responsible
- Active Listening
- Team Leadership
- First Aid Training
Certification
- Forklift Certified
- Non-CDL Class C
- CPR
Military Service
United States Army, United States, Specialist, 01/17/2017 to 01/17/2022
Personal Information
Authorized To Work: Authorized to work in the US for any employer
Awards
Army Achievement award, 01/01/22
Timeline
Level 2 Security Officer - Marksman Security
06.2024 - Current
Patrol Officer - Priebe Security Services, Inc
01.2022 - 04.2022
US Army - 664 Ordnance
01.2017 - 01.2022
FedEx Package Handler - FedEx
11.2015 - 12.2016
Warehouse Associate - Anderson Merchandisers
06.2014 - 08.2014
McDonalds Crew Member - McDonald's
04.2014 - 10.2015
Devry - , Information Technology
Wooddale High School - High school diploma,
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