Daniel Akerman
Kirkwood,MO
Summary
Results-focused experienced professional with deep understanding of business process analytics and data-driven decision-making. Proven ability to generate valuable insights and streamline processes. Known for effective team collaboration (across the globe) and adapting to dynamic environments and systems. Skilled in data interpretation and strategic planning, with exceptional soft skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sr Business Analyst - Global UW Operations Product Manager
Reinsurance Group of America (RGA)
11.2018 - Current
- Responsible for developing, interpreting, reviewing, validating, documenting, and maintaining business and functional requirements across various applications and Global teams within the Underwriting and Claims operations team. Working within the agile framework using ADO to manage monthly releases and roadmaps, changing priorities and large projects concurrently. Primary focus on global underwriting platform technologies to enhance and facilitate office workflows, market and compliance changes relative to International markets under the RGA umbrella.
Sr. Business Systems Analyst- Risk Management
Enterprise Holding Group
10.2016 - 10.2018
- Served in a role within the application development lifecycle, responsible for developing, interpreting, reviewing, validating, documenting, and maintaining business and functional requirements across various applications and application teams within the IT Risk Management team. Working within the agile framework using JIRA to manage monthly releases and large projects concurrently. Android Tablet technologies, International Risk and Loss Prevention systems to enhance and facilitate branch office workflows and International system deployments.
Lead Business Systems Analyst - Client Facing Applications
RGA Reinsurance Group of America
12.2013 - 10.2016
- Facilitate requirement elicitation and validation workshops within the enterprise across all business units, IT, PMO and third party vendors as applicable. Focus on Enterprise Risk Management systems, HR Systems, Client Facing applications and build relationships with affected business units to build cohesive processes and systems. Produce functional and non-functional requirements and corresponding project artifacts such as test plans, test scripts, use cases, communications and training. Complete Budgeting, Resource Management, and planning for a multi-year enterprise wide program and functioning as Lead for all PM/BA Duties.
Lead Business Systems Analyst- Enterprise Solutions
Scottrade, Inc.
03.2010 - 12.2013
- Facilitate requirement elicitation and validation workshops within the enterprise across all business units, IT, PMO and third party vendors as applicable. Produce functional and non-functional requirements and corresponding project artifacts such as test plans, test scripts, use cases, communications and training. Serve as project liaison and expert for deliverables through the lifecycle of project implementation. Projects include; new brokerage product offering implementation, IT systems enhancements, ERP, RFP, RFQ, new system functionality and design, and business process improvement.
Business Analyst Tax and Client Reporting
Wells Fargo Advisors
08.2008 - 03.2010
- Identify business process barriers, develop solutions, and implement those solutions by communicating new processes within the organization. Creating documentation and controls around current Operational Mailings and Client Reporting tools and processes. Lead, Test, Audit and ensure enhancement initiatives are implemented within scope of project resources. Facilitate Change control management meetings. Serve as a resolution contact point for client facing issues involving system maintenance requests and various breakdowns within Client Reporting departmental processes. Act as liaison for IT issues involving Tax, IRA, Brokerage/Banking Statements, compliance and regulatory reporting requirements across different company channel.
Principal Underwriter
MetLife (GVUL), Clayton, MO
01.2003 - 01.2008
- Supervise and review insurance contracts underwritten by registered representatives. Responsible for underwriting variable life insurance applications by reviewing medical history, determining risk, paying great attention to detail and using sound business judgment. Account Management duties for 35 Corporate GVUL Accounts to ensure client satisfaction, creating billing spreadsheets congruent to plan agreement; writing complex formulas to calculate coverage amounts and premiums, act as liaison between client and company to facilitate plan changes and amendments as implemented in a team atmosphere.
Education
B.S. - Secondary Education/English
Bemidji State University
Bemidji, MN01.1998
B.A. - English/Mass Communications
Saint Cloud State University
Saint Cloud, MN01.1997
Skills
- More than seventeen years of successful experience with recognized strengths in Insurance & Financial Products and Systems
- Agile /Kanban/Scrum
- Product management
- Stakeholder requirements analysis
- Process analysis
- Cross-functional stakeholder engagement
- Data interpretation
- Azure DevOps
- Jira
- MS Suite
- SQL
- Power BI
- Power Automate
- Internal Systems
Certification
- SAFE agile
- SAFE Product Management
- Agile ASPE
- Modeling ASPE
- Enterprise Analysis; Washington University CAIT
- Analyzing Requirements; Washington University CAIT
- Process Engineering; Washington University CAIT
Timeline
Sr Business Analyst - Global UW Operations Product Manager
Reinsurance Group of America (RGA)
11.2018 - Current
Sr. Business Systems Analyst- Risk Management
Enterprise Holding Group
10.2016 - 10.2018
Lead Business Systems Analyst - Client Facing Applications
RGA Reinsurance Group of America
12.2013 - 10.2016
Lead Business Systems Analyst- Enterprise Solutions
Scottrade, Inc.
03.2010 - 12.2013
Business Analyst Tax and Client Reporting
Wells Fargo Advisors
08.2008 - 03.2010
Principal Underwriter
MetLife (GVUL), Clayton, MO
01.2003 - 01.2008
B.A. - English/Mass Communications
Saint Cloud State University
B.S. - Secondary Education/English
Bemidji State University
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