Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dan Balman

Murfreesboro,TN

Summary

Dedicated and results driven U.S. Army Reserve Sergeant and recent Middle Tennessee State University graduate with a Bachelor of Science degree. Proven leadership experience managing teams, training personnel, and accomplishing mission objectives in high pressure environments. Strong foundation in communication, problem solving, and organizational skills, with a commitment to professionalism, adaptability, and continuous growth. Seeking to leverage military leadership and academic achievements to contribute effectively in a professional civilian career.

Overview

10
10
years of professional experience

Work History

Sales Associate

Retail Concepts
03.2025 - Current

Developed in depth product knowledge and developed training for new hire sales associates.

Awarded floor leader award.

  • Executed sales strategies that aligned with brand goals, improving overall store performance.
  • Trained new associates on product knowledge and customer service best practices, fostering team collaboration.
  • Managed inventory levels through regular stock assessments, ensuring optimal product availability.
  • Analyzed sales trends to identify opportunities for merchandise placement and promotional strategies.
  • Collaborated with management to develop in-store promotions that increased foot traffic and sales volume.
  • Mentored junior staff in effective selling techniques, contributing to a knowledgeable sales team environment.

Combat Photographer and Journalist

United States Army Reserve
01.2022 - Current
  • Researched new camera equipment and accessories.
  • Used image processing algorithms to reduce motion blur and enhance color, contrast and light range.
  • Leveraged mechanical mounting systems to improve focus and image stability.
  • Assisted clients with creative ideas for photography needs.
  • Managed team of photographers for special projects.
  • Protected and guided personnel under command, maintaining safety, well-being, and mission readiness.
  • Coordinated with personnel to develop strategic plans for unit actions.
  • Monitored and assessed mission progress and provided updates to command.

Server

Rock N Dough
05.2023 - 03.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Temp Worker

RMTS LLC
07.2023 - 08.2023
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Organized inventory systematically for easy access.
  • Helped in development of new procedures and processes to improve work performance.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Gathered, organized and input information into digital database.

Bar Back

Craftsman Inn & Conference
05.2023 - 08.2023
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Greeted customers and provided friendly, knowledgeable service.
  • Replaced empty kegs and soda syrups.
  • Assisted in setting up and breaking down bar area for special events.
  • Restocked ice, condiments, and snacks.
  • Learned how to make wide variety of mixed drinks.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Delivered food to customers at bar and tables.
  • Operated POS system to collect payments from customers.
  • Provided attentive service and proactively assessed guest needs.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Intern

CDH Law
05.2016 - 09.2019
  • Maintained accurate records and documentation of projects to inform attorneys of progress and updates.
  • Analyzed problems and worked with teams to develop solutions.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Sorted and organized files, spreadsheets, and reports.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.

Education

Bachelor of Science - Interdisciplinary Media

Middle Tennessee State University
Murfreesboro, TN
05.2026

Mass Communication Graphic Design -

Defense Information School
12.2022

Mass Communication Visual Documentation -

Defense Information School
10.2022

Mass Communication Foundations -

The Defense Information School
Fort Meade, Md
09.2022

Skills

  • Leadership & Team Management
  • Personnel Training & Development
  • Strategic Communication
  • Project Coordination
  • Problem Solving & Critical Thinking
  • Operational Planning & Execution
  • Decision Making Under Pressure
  • Time Management & Organization
  • Risk Assessment & Mitigation
  • Cross Functional Team Collaboration
  • Public Speaking & Briefing Preparation
  • Adaptability & Mission Focus
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Adobe Creative Cloud (Lightroom, Photoshop, Premiere, Acrobat)
  • Data Analysis & Research
  • Conflict Resolution
  • Attention to Detail
  • Customer Service & Stakeholder Engagement
  • Professional Writing & Documentation

Timeline

Sales Associate

Retail Concepts
03.2025 - Current

Temp Worker

RMTS LLC
07.2023 - 08.2023

Server

Rock N Dough
05.2023 - 03.2025

Bar Back

Craftsman Inn & Conference
05.2023 - 08.2023

Combat Photographer and Journalist

United States Army Reserve
01.2022 - Current

Intern

CDH Law
05.2016 - 09.2019

Bachelor of Science - Interdisciplinary Media

Middle Tennessee State University

Mass Communication Graphic Design -

Defense Information School

Mass Communication Visual Documentation -

Defense Information School

Mass Communication Foundations -

The Defense Information School