Knowledgeable General Manager with over 35 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
27
27
years of professional experience
Work History
General Manager
Ruth's Chris Steak House-Troy
Troy, MI
12.2012 - Current
$6 million dollar revenue per year.
300+ wine list products, specialty cocktails, craft beer
Oversaw product development initiatives from concept through completion stages.
Ensured compliance with local health department regulations regarding food safety standards.
Implemented campaigns and promotions to help with developing goods and services.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
General Manager
Tom's Oyster Bar
Detroit, MI
03.1997 - 05.2012
All aspects of running a full service casual dining restaurant. Creating wine, liquor and beer menus. $4.5 million yr revenue.
Education
Associate of Arts - Communications Broadcast Journalism
Lamar University
Beaumont, TX
05-1989
Skills
Supply Chain Management
P&L Management
Program Administration
Customer Relationship Management
Level 1 Sommelier
Schedule Management
Custom
Having worked in the restaurant industry for all of my life I have made lasting relationships with all of my vendors and have accumulated great knowledge of the LBW industries. I would be honored to join the Total Wine Family and operate one of your retail locations and create long lasting relationships with both patrons and employees of the operation.
Timeline
General Manager
Ruth's Chris Steak House-Troy
12.2012 - Current
General Manager
Tom's Oyster Bar
03.1997 - 05.2012
Associate of Arts - Communications Broadcast Journalism