Dan Crowe
Cincinnati
Summary
Great problem-solver with strong background as qualified professional. Knowledgeable about different industrial systems, chemical use in water treatment applications, and water treatment in various contexts. Brings proven abilities in locating sources of error and completing quality repairs, as well as implementing innovative solutions to known and new problems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Master Service Technician
Chardon Laboratories
Cincinnati
11.2024 - 12.2025
- Developed and implemented water treatment strategies to enhance heat exchange efficiency.
- Cultivated client partnerships through proactive communication.
- Managed dynamic schedule to ensure timely customer care.
- Obtained a fundamental understanding of various company products and how each product could be used in specific water treatment environments.
Field Technician
Pure Water Industrial
Cincinnati
07.2024 - 11.2024
- Replaced modular water treatment tanks at regular intervals to ensure system efficiency.
- Applied chemicals to maintain and restore water system functionality
- Consistently tested water product to ensure proper functioning of systems
- Served customers in industrial settings, addressing water treatment needs
Service Manager
Pneuma Coffee Roasters
Cincinnati
01.2022 - 07.2024
- Advised clients on equipment purchases tailored to their specific needs, ensuring optimal system performance.
- Serviced coffee equipment for clients
- Maintained accurate data on client water systems to ensure compliance and operational effectiveness.
- Used water data to advise on water treatment systems
- Developed back end and front end systems that enhanced ordering and accounting efficiencies while collaborating with Marketing to establish new branding.
Field Technician
Coffee and Espresso Repair Solutions
Centerville
06.2019 - 01.2022
- Diagnosed and repaired commercial coffee and espresso equipment.
- Advised business owners on optimal equipment and water systems to enhance operational efficiency
- Maintained detailed knowledge of new equipment and water technology to support informed service decisions
- Recorded all work performed to ensure accurate service history and facilitate future maintenance
Education
Engineering - Associate's degree
Cincinnati State Technical and Community College
Cincinnati, OH12-2023
Skills
- Water treatment
- Quality assurance
- Programmable logic controllers
- Industrial maintenance
- Field service
- Equipment diagnostics
- Equipment Repair
- Maintenance
- Water systems
- Schematics
- Hydraulics
- Laboratory experience
- MATLAB
- ArcGIS
- Mechanical knowledge
- Microsoft Office Suite
- Computer skills
- Supervising experience
- Customer service
- Communication skills
- System maintenance
- Equipment diagnostics
Certification
- EPA Certification, 11/01/22, Present, Completed EPA certified class in Hazardous Waste Sampling
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Master Service Technician
Chardon Laboratories
11.2024 - 12.2025
Field Technician
Pure Water Industrial
07.2024 - 11.2024
Service Manager
Pneuma Coffee Roasters
01.2022 - 07.2024
Field Technician
Coffee and Espresso Repair Solutions
06.2019 - 01.2022
Engineering - Associate's degree
Cincinnati State Technical and Community College