Kenneth Li
Castro Valley,CA
Summary
Accomplished Master Service Technician with a proven track record of 13 years of experiences, specializing in the diagnosis and repair of complex refrigeration systems, commercial cooking and ware-wash equipment. Excellent in electrical/mechanical troubleshooting ability as well as brazing and soldering skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Master Service Technician
Smartcare Equipment Solutions
10.2014 - Current
- Troubleshoot, repaired and maintained commercial Refrigeration, Cooking and ware-wash equipment.
- Professional Installed new equipment and explained operation and routine maintenance protocols to chefs and kitchen staffs.
- Assisted in training new hire technicians in proper troubleshooting techniques and safety protocols.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
Refrigeration/Appliance Repair Technician
Sears Holding Inc.
10.2012 - 09.2014
- Troubleshot diverse problems across multiple appliance, such as refrigeration, cooking, and ware-wash equipment, demonstrating adaptability and expertise in the field.
- Improved customer satisfaction by providing timely and efficient appliance repair services. Provided repair options to customer.
- Managed inventory of replacement parts, ensuring availability for timely repairs.
Education
Certificate of Completion - HVAC/R Building Maintenance
DeHart Technical School
Modesto, CA09.2012
Bachelor of Science - International Business
San Francisco State University
San Francisco, CA01.2001
High School Diploma -
Oakland High School
Oakland, CA06.1994
Skills
- Diagnosis and repair of residential and commercial Refrigeration System
- Reading and drawing electrical /mechanical diagrams
- Competent in process of recovery, evacuation, leak testing and charging system
- Ability to perform single and three phase motor diagnostic and repair
- Plumbing repairs on fixtures, drains and water supplies and water filtration system
- Excellent brazing and soldering skills
Certification
US/EPA Universal Certification
NATE Certified-AC Specialist
CFESA Certifications in Electrical, Gas and Steam.
Timeline
Master Service Technician
Smartcare Equipment Solutions
10.2014 - Current
Refrigeration/Appliance Repair Technician
Sears Holding Inc.
10.2012 - 09.2014
Certificate of Completion - HVAC/R Building Maintenance
DeHart Technical School
Bachelor of Science - International Business
San Francisco State University
High School Diploma -
Oakland High School
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