Hector Rodriguez

• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Explained diagnostic findings to customers and outlined repair or service options.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Maintained accurate records of service calls and customer interactions for training and accountability purposes.
• Tested systems, noting issues and completing preventive maintenance.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Managed maintenance activities, supervised staff and inspected equipment.

• Completes service request in a timely manner.
• Planning and scheduling for Light Maintenance Team
• Planning and scheduling for Vendor work
• ordering of tools and materials
• Training new technicians
• Project coordination with lab end users
• Ergonomic project coordination and installation

Responsible for All internal and external maintenance of an apartment community of 487 units. Completing service request in a timely manor, providing great customer service. Executing high quality turns in vacant units. Assisting with coordination of outside vendor, keeping neat and clear records of work done

Internal and External Maintenance of an apartment community of 500 units. Finish service request in a efficient and timely manor. Execute high quality turns on vacant units. Assisted with the coordination of outside vendors. Able to keep clear and accurate records of work done.