Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 38 years of experience focused on increasing revenues and expanding margin. I have worked with great high volume companies with great manager training programs in which they helped my development thru the years. I have had great mentors that helped my journey be very successful in the restaurant industry.