Dan Josephson
Brooklyn,NY
Summary
Head of Operations leading campus-wide administration, finance, hiring, payroll, transportation, and student services. Supervises a team of 10 and coordinates daily support across IT, food service, security, construction, and facilities while partnering with local emergency responders to maintain a safe campus.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Head of Operations
BASIS Independent Brooklyn Upper School
Brooklyn, NY
01.2023 - Current
- Supervises a team of 10 people including the Director of Operations and Facilities Manager
- Directly manages all campus level financials, after-school programs, IT, transportation, cafeteria food, security, construction, fire safety, janitorial services, and the health office
- Executes and oversees all employee hires, onboarding, terminations, confidential reports, Corrective Actions, and payroll
- Acts as primary HR contact for campus, addressing employee inquiries and concerns.
- Works with local law enforcement and fire fighters to ensure that the campus is safe from surrounding incidents
Adjunct Lecturer
City College of New York (CCNY)
New York, NY
08.2017 - Current
- Designs and teaches curriculum for Asian Studies 31127: Cultural Identity in East Asia and Asian Studies 31912: Chinese Culture Throughout East Asia
- Develops lesson plans aligned with CCNY curriculum and course objectives.
- Teaches CCNY courses using syllabus, lectures, and classroom discussion.
- Grades assignments, exams, and projects using clear CCNY standards.
Director of Operations
BASIS Independent Brooklyn Upper School
Brooklyn, NY
06.2021 - 12.2022
- Oversaw tuition payment collections, contributing to annual campus revenue exceeding $20 million
- Executed 50% of all campus-level purchases for school supplies, events, food inventory, and field trips
- Negotiated, drafted, and proposed contracts for school vendors
- Coordinated evacuation and lockdown drills to enhance campus safety preparedness
- Managed family withdrawals and deferrals to maintain accurate student enrollment records
- Directly managed a total of 13 bus routes for the school transportation program
Client Relations Manager
Academic Approach
New York, NY
10.2018 - 04.2021
- Managed inquiry calls to convert leads into paid programs, contributing to year-over-year revenue growth for 1-on-1 tutoring and school partnerships
- Handled all current 1-on-1 follow-ups and check-ins with an eye towards expansion for 1-on-1 families and school partnerships, successfully doubling the total number of East Coast programs over the span of 2.5 years
- Oversaw collection of over $1 million in Accounts Receivable for 1-on-1 programs
- Executed marketing strategies targeting new schools through counselor drop-offs, school visits, email campaigns, and events
- Conducted all sales outreach campaigns for academic and standardized test 1-on-1 tutoring and School Partnership (SP) growth
- Conducted college admissions information and sales presentations in English and Chinese at conferences and college fair events
Purchasing Manager
Southeast Asia Market LLC
Brooklyn, NY
08.2016 - 06.2018
- Managed inventory orders for over 2,000 products, ensuring optimal in-house stock levels and meeting customer demand
- Negotiated and finalized business transactions with Asian ingredients vendors across China, Japan, Thailand, India, and the USA
- Performed site visits to assess food safety and pesticide control plans of suppliers, ensuring compliance with industry standards
ESL Operations Director
Happy Marian English School
Taipei
08.2014 - 08.2016
- Monitored enrollment and tuition payments for 35 ESL classes, ensuring accurate records for new and existing Taiwanese students
- Facilitated communication between Taiwanese parents and foreign ESL teachers during parent-teacher conferences, enhancing understanding and collaboration
- Translated school materials, including brochures, orientation speeches, field trip plans, and safety rules, improving accessibility for Chinese-speaking families
ESL Teacher
Ladybug English School
Taoyuan
04.2012 - 08.2014
- Instructed four classes of Taiwanese students ages 7 to 12 in English as a second language, fostering language acquisition and cultural exchange.
- Taught speaking, listening, reading, and writing through interactive classroom activities.
- Designed English lessons for children at Ladybug English School.
- Assessed student progress using quizzes, worksheets, and oral practice.
ESL Teacher
Anseong Wonderland
Anseong
09.2009 - 09.2011
- Instructed English lessons for nine classes of South Korean students, fostering language development for ages 3 to 15.
- Taught speaking, listening, reading, and writing skills
- Adapted activities for mixed-age English learners
- Planned English lessons for Ladybug English School classroom groups
Education
Certificate - Human Resource Management
Drexel University
Philadelphia, PA01-2027
M.A. - Asia – Pacific Studies
National Chengchi University
Taipei, Taiwan03-2016
B.A. - Political Science, Legal Studies, Criminal Justice
University of Wisconsin-Madison
Madison, WI05-2009
Skills
- Financial management
- Project coordination
- Research methodologies
- Public Speaking
- Adobe InDesign
- Microsoft Office
- Intermediate Mandarin Chinese
- Intermediate Spanish
- Elementary level Korean
- Interview training
- Conflict de-escalation
- Published Writer
Certification
- Teaching English to Speakers of Other Languages (TESOL) Certification
- Teaching English as a Foreign Language (TEFL) Certification
- Hazard Analysis Critical Control Points (HACCP) Certification
ADDITIONAL EXPERIENCE
- Author of Tiger Tails and Iron Fists
- Contributed to the Asia Sentinel
- Contributed to the Asia – Pacific Newsletter
- Contributed to The China Post
- Contributed to The Daily Cardinal
Timeline
Head of Operations
BASIS Independent Brooklyn Upper School
01.2023 - Current
Director of Operations
BASIS Independent Brooklyn Upper School
06.2021 - 12.2022
Client Relations Manager
Academic Approach
10.2018 - 04.2021
Adjunct Lecturer
City College of New York (CCNY)
08.2017 - Current
Purchasing Manager
Southeast Asia Market LLC
08.2016 - 06.2018
ESL Operations Director
Happy Marian English School
08.2014 - 08.2016
ESL Teacher
Ladybug English School
04.2012 - 08.2014
ESL Teacher
Anseong Wonderland
09.2009 - 09.2011
Certificate - Human Resource Management
Drexel University
M.A. - Asia – Pacific Studies
National Chengchi University
B.A. - Political Science, Legal Studies, Criminal Justice
University of Wisconsin-Madison