Dan Kramer

• Oversaw transition from Kuckenbecker Tractor Co. to Garton Tractor Co.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

I went to work for Kucknbecker Tractor Co., Fresno in the Parts Department in January 1988. With my background in parts, computers and customer service I was promoted to Parts Manager at the Kuckenbecker Madera location in 1990.

After 4 years of successfully managing the Parts Department, Richard Kuckenbecker promoted me to Sales Manager of the Fresno Dealership.

In 2020 I was promoted to Store Manager for Kuckenbecker Fresno.

In 2022 Richard Kuckenbecker passed away and the Fresno and Madera Dealerships were sold to Garton Tractor Co.

• Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
• Assisted customers with locating specific parts, leading to a streamlined shopping experience.
• Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
• Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.