Dan McCarthy
Lombard,IL
Summary
Forward-thinking senior leader with extensive experience in business banking / financial services. Known for driving a strong culture, empowering employees, a high sense of urgency, attention to detail, innovation and strategic thinking.
Overview
17
17
years of professional experience
Work History
Head of Small Business Data, Analytics & Strategy
PNC Financial Services
Chicago, IL
01.2022 - Current
- Leads data, analytics and strategy team across PNC Small Business (~1mm clients clients, $1.5bn+ revenue); serves as right-hand to Head of PNC Small Business
- Oversees long-term strategic planning in partnership with other senior executives and business leaders
- Builds business-facing reporting across all small business LOBs (business banking, lending, digital, merchant, treasury, card); focused on improving sales execution and identifying areas of investment and opportunity
- Oversees development key performance metric dashboards and insights via Tableau and other business intelligence tools
- Derives forward-looking insights from ongoing analytics projects to offer predictive intelligence for ongoing business decision-making and sales teams
- Collaborates with corporate and commercial analytics teams to maximize our ability to deliver new tools and insights to small business
- Partners with CFO to analyze operational efficiency, identify revenue and expense opportunities
Head of Business Facilitation, Merchant Services
PNC Financial Services
Chicago, IL
01.2020 - 01.2022
- Led merchant services business strategy; operated as right-hand to the Head of PNC Merchant Services, one of the nation's largest payment providers (>$70bn annual processing)
- Oversaw data and analytics teams (reporting, ad-hoc analytics, data infrastructure), sales enablement (seismic, sales campaigns) and technology (salesforce, marketplace/Fiserv technology)
- Developed and overhauled staffing and delivery model, incentive plan, and pricing and product strategies in partnership with senior leaderships/CFO
- Improved business profitability via pricing strategy, product offers, and operational efficiency adjustments
- Developed and implemented value-added strategies to increase profitability, expand market share and cement customer relationships via reduced attrition
Territory Sales Manager, Merchant Services
PNC Financial Services
Chicago, IL
03.2018 - 01.2020
- Led team of 6 market managers, ~60 sales account executives and ~6 support advisors across 8 states
- Developed strong partnerships with executive leaders across a vast geography (1,200+ branches, 200+ business development officers, various other LOB partners) while delivering exceptional sales results
Market Manager
PNC Financial Services
Chicago, IL
01.2016 - 03.2018
- Led a high-performing team of account executives focused on delivering payments solutions across Chicago and Wisconsin
Retail Banking (Various Positions)
PNC Financial Services
Chicago, IL
06.2005 - 01.2016
- Various positions across Merchant Services, Retail and Branch Banking
Education
MBA -
University of Illinois At Urbana-Champaign
Champaign, IL05.2022
Bachelor of Science - Business Administration And Management
University of Illinois At Urbana-Champaign
Champaign, IL05.2005
Skills
- Strategic Planning
- Business Leadership
- Operational Efficiency
- Product and Service Knowledge
Timeline
Head of Small Business Data, Analytics & Strategy
PNC Financial Services
01.2022 - Current
Head of Business Facilitation, Merchant Services
PNC Financial Services
01.2020 - 01.2022
Territory Sales Manager, Merchant Services
PNC Financial Services
03.2018 - 01.2020
Market Manager
PNC Financial Services
01.2016 - 03.2018
Retail Banking (Various Positions)
PNC Financial Services
06.2005 - 01.2016
MBA -
University of Illinois At Urbana-Champaign
Bachelor of Science - Business Administration And Management
University of Illinois At Urbana-Champaign
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