JASMINE Murray
Carmel,IN
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
9
9
years of professional experience
Work History
Data Entry Representative
Cigna (Magnit Global)
09.2023 - 03.2024
- Improved customer service by promptly addressing inquiries and resolving issues related to entered data.
- Expedited completion of urgent projects through effective time management and prioritization skills.
- Assisted in training new employees, sharing tips for efficient data entry techniques.
- Adapted quickly to various computer systems and software applications used for different projects or clients'' needs.
- Increased data accuracy by meticulously entering and updating information in company databases.
- Reduced errors with thorough review and verification of data before submission.
- Safeguarded database integrity by conducting regular backups and implementing security measures.
- Collaborated with team members to complete large-scale data entry projects on time.
- Boosted productivity with the use of keyboard shortcuts, macros, and other advanced tools in data entry software programs.
- Delivered high-quality work consistently by maintaining focus on detail-oriented tasks for long periods of time.
Warehouse Associate
Amazon
01.2023 - 07.2023
- Received, sorted and accurately put away inventory
- Fulfilled product order invoices
- Picked Inventory for package assembly
- Inspected incoming and outgoing manufactured products for defects and damage
- Created shipping labels
- Created tracking reports
- Loaded packages onto delivery trucks
- Abided by the regulatory compliance requirements
- Assisted in shipping and receiving
- Safely operated all necessary equipment in the work area.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
Call Center Representative
Sallie Mae
09.2022 - 01.2023
- Data Entry
- Excellent customer service
- Manage multiple delinquent accounts
- Handling of incoming and outgoing collection calls
- Processing and posting delinquent student loan payments
- Followed up delinquent accounts
- Negotiate payment plans and track accounts for payments
- Maintained accurate financial records, including accounts receivable and credit records
- Plan a course of action to recover outstanding balances.
Lab Technician
Axis Forensic Toxicology
09.2021 - 07.2022
- Data Entry
- Aliquot blood, tissues, vitreous, and urine specimens
- Follow standard operating, lab, and chemical procedures
- Proper disposal of specimens
- Complete assignments based on deadlines
- Identify issues that will affect testing
- Looking for new ways to improve quality
- Customer Service.
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
Lab Technician
Biolife
03.2021 - 06.2021
- Processing 10+ units if plasma in 30 minutes
- Operate centrifuge
- Wear proper PPE
- Plasma shipping
- Open/Close lab
- Customer Service
- Considered for supervisor position after a month of working.
Warehouse associate
Express Scripts
11.2019 - 02.2021
- Receiving drugs
- Putting drugs in system
- Refilling drug for pharmacists and pharmacy techs
- Preparing drug for quality check
- Stocking medical supplies.
Bulker
Express Scripts
02.2019 - 11.2019
- Matching lot and expiration dates
- Quality checking pills
- Preparing drug for pharmacist
- Working with ED (hazardous) drug
- Sorting mail literature.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Material Handler
XPO Logistics
08.2018 - 01.2019
- Quality check Nike merchandise
- Put away merchandise
- Prepare orders
- Monitor merchandise for correct inventory.
Team lead
Daehcange Seating Co.
02.2018 - 07.2018
- Develop workflow charts to ensure production/shipping deadlines are met
- Trained new supervisor
- Supervised trucks to make sure shipping requirements are met
- Check to make sure correct seat parts are made.
Sales Associate
Target
04.2015 - 02.2018
- Ensure shelves were fully stocked
- Moved new inventory to floor
- Properly removed merchandise from boxes
- Responded to customer request
- Handled customer issues in a gracious manner
- Customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Associate degree in medical Imaging -
Ivy Tech
06.2024
Pursuing bachelor's degree in psychology -
Ivy Tech
05.2015
Pursuing bachelor's degree in psychology -
Bethune Cookman University
01.2015
High School Diploma -
Pike High School
05.2014
Skills
- Attentive
- Detailed oriented
- Reliable and responsible
- Hard worker
- Fast learner
- Work well with others
- Great asset to the team
- Strong Work Ethic
- Accuracy and Attention to Detail
- Fast Typing Speed
- Quality assurance checks
- Data Entry Software Knowledge
- Basic programming knowledge
- Independent worker
- Medical Terminology
- Mail handling
- Filing and data archiving
- Data Processing
- Technical Support
- Insurance Eligibility
- Medical Billing
- Microsoft Excel
- Microsoft Office
- Fast Learner
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Data Entry Representative
Cigna (Magnit Global)
09.2023 - 03.2024
Warehouse Associate
Amazon
01.2023 - 07.2023
Call Center Representative
Sallie Mae
09.2022 - 01.2023
Lab Technician
Axis Forensic Toxicology
09.2021 - 07.2022
Lab Technician
Biolife
03.2021 - 06.2021
Warehouse associate
Express Scripts
11.2019 - 02.2021
Bulker
Express Scripts
02.2019 - 11.2019
Material Handler
XPO Logistics
08.2018 - 01.2019
Team lead
Daehcange Seating Co.
02.2018 - 07.2018
Sales Associate
Target
04.2015 - 02.2018
Associate degree in medical Imaging -
Ivy Tech
Pursuing bachelor's degree in psychology -
Ivy Tech
Pursuing bachelor's degree in psychology -
Bethune Cookman University
High School Diploma -
Pike High School
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