SADE BERETON
Express Scripts
POUGHKEEPSIE,NY
12
years of professional experience
Detail-oriented professional with over 5 years of experience in medical office administration, data entry, and system support. Proven ability to manage patient scheduling, verify insurance, and maintain accurate records while ensuring HIPAA compliance. Adept at troubleshooting technical issues and enhancing system usability. Seeking to leverage strong organizational and communication skills to support operations at your organization.
Work History
Data Entry Representative
4 Years 10 Months- Communicated with patients to gather prescription details and medical histories, arranging consultations with pharmacists.
- Resolved problematic prescriptions and addressed customer inquiries to ensure pharmacy efficiency.
- Liaised with prescribers to confirm medication dosages, refill authorizations, and patient information.
- Improved customer satisfaction by managing high-volume call center operations and addressing customer inquiries effectively.
- Acted as a liaison in the call center, effectively communicating needs and concerns to ensure smooth operations across all functions.
Medical Receptionist
2 Years 4 Months- Coordinated patient scheduling, check-in, and billing payments utilizing EMR systems to optimize patient flow.
- Verified patient insurance, demographics, and health history to ensure accuracy and compliance.
- Adhered to strict HIPAA guidelines to safeguard patient privacy.
- Cultivated and maintained robust relationships with external offices by transmitting necessary documents to ensure seamless operations.
- Managed record systems through archiving, scanning, and indexing critical documents and files.
- Provided prompt guidance to support providers regarding patient chart information.
System Administrator
2 Years 3 Months- Monitored networks and devices to facilitate rapid resolution of technical issues.
- Collaborated with users to identify technological areas requiring usability enhancements.
Photo Technician
4 Years 4 Months- Assessed customer requirements and examined order contents to determine processing needs.
- Operated photo department cash register for item scanning and processing of cash and credit card transactions.
- Printed and mounted images utilizing inkjet printers, canvas, metal prints, and mat boards.
Education
High School Diploma
Skills
Data entry
Electronic medical records management
Medical office administration
Medical terminology
Time management
Team collaboration
Multitasking abilities
Attentive customer service
Timeline
Data Entry Representative
Express Scripts
12.2021 - CurrentRead More
Medical Receptionist
Emergency One Urgent Care
08.2019 - 12.2021Read More
System Administrator
Structure Works
12.2018 - 03.2021Read More
Photo Technician
Walgreens
03.2015 - 07.2019Read More
Arlington High School
High School Diploma
Read More