Daniel Owens
Worland,WY
Overview
6
6
years of professional experience
Work History
Draft Technician and Delivery Driver
Teton Distributors Inc.
Worland, WY
06.2024 - 02.2026
- Draft Duties
- Educated customers on proper care and maintenance of their draft systems, promoting long-lasting performance.
- Maintained up-to-date knowledge of industry trends and advancements to provide superior service to customers.
- Ensured safety standards compliance, conducting thorough inspections of draft systems and addressing issues promptly.
- Increased customer satisfaction with consistent, high-quality beverage service by mastering proper pouring techniques.
- Improved draft system efficiency by performing regular maintenance and cleaning tasks.
- Optimized inventory management for reduced waste and costs through diligent tracking and ordering of supplies.
- Reduced downtime by troubleshooting and resolving technical issues efficiently and effectively.
- Delivery Route
- Conducted pre-trip vehicle inspections to ensure operational readiness and safety compliance.
- Assisted in loading and unloading of goods, optimizing space for safe transit.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Stocked and rotated delivered product in multiple account across northwestern Wyoming.
Tire and Lube Technician
Frontier Tire Llc.
Worland, WY
09.2022 - 04.2023
- Performed tire rotations and replacements efficiently using hydraulic lifts and hand tools.
- Conducted routine maintenance on vehicles, including oil changes and fluid checks to ensure optimal performance.
- Diagnosed tire issues and recommended appropriate solutions to enhance customer satisfaction and vehicle safety.
- Assisted in training new technicians on safety protocols, equipment usage, and service procedures.
- Maintained cleanliness and organization of work area, ensuring compliance with safety regulations and best practices.
- Implemented inventory management processes for tires and lubricants to streamline operations and reduce waste.
- Kept shop areas neat, clean, and free of safety hazards.
Auto Detail Manager
Rossi Chrysler Dodge Jeep Ram
Washington, NJ
01.2020 - 08.2022
- Supervised daily operations of auto detailing team, ensuring quality service and customer satisfaction.
- Trained staff on advanced detailing techniques and best practices to enhance service delivery.
- Implemented inventory management system for cleaning supplies, reducing waste and improving efficiency.
- Developed standard operating procedures for detailing processes, increasing consistency in service outcomes.
- Collaborated with sales team to prepare vehicles for delivery, enhancing customer experience and satisfaction rates.
- Resolved customer complaints promptly, fostering positive relationships and repeat business opportunities.
- Conducted regular quality checks on completed jobs, ensuring customer expectations were met or exceeded consistently.
- Fostered a safe working environment by implementing safety protocols and conducting routine inspections of workspaces and equipment.
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Inspected finished work to verify employee compliance with detailing standards.
- Trained detail team to deliver best possible service to customers with quality work.
- Oversaw inventory, equipment maintenance and bay cleaning.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
High School Diploma -
Warren Hills Regional High School
Washington, NJ06-1999
Timeline
Draft Technician and Delivery Driver
Teton Distributors Inc.
06.2024 - 02.2026
Tire and Lube Technician
Frontier Tire Llc.
09.2022 - 04.2023
Auto Detail Manager
Rossi Chrysler Dodge Jeep Ram
01.2020 - 08.2022
High School Diploma -
Warren Hills Regional High School