DAN PERHAM
Henderson,NV
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Service Sales Executive
CARRIER CORPORATION
Las Vegas, NV
01.2015 - Current
- Managed and grew assigned territory and group of accounts through the sales of repair service, modernization, service agreements, controls and portable systems to new and existing customers
- Developed long term relationships and built partnerships with customers
- Achieved annual sales and gross margin targets and promoted growth of service agreement sales, while maintaining focus on cash flow management
- Conducted customer needs assessments and sales proposal estimates and specifications to promote products and services
- Developed account management skills and provided customers with superior value and service
Plumber/Pipefitter/Welder
RYAN MECHANICAL INC
Las Vegas, NV
10.2012 - 11.2014
- Contracted to work for NV Energy Plants to maintain them operational and back on power grid ASAP
- Drew up plans and cut sheets to replace all piping for chiller plant and cooling towers for local hotel/ casino
- Fabricated piping and installed in plant
- Hot taps on piping systems not drained
- Replaced chillers and all piping, valves, pumps and heat exchangers
- Take out old cooling towers, install new, and pipe all new connections
- Replacement of cooling tower motors and blades to correct specifications
- Various piping and plumbing projects for VA Hospital at Nellis Air Force Base
- Install and braze medical gas lines
- Piped fire suppression lines for turbine compartments
Plumber/HVAC Tech
SOUTHLAND INDUSTRIES
Las Vegas, NV
10.2008 - 07.2012
- Summerize and winterize swamp coolers/cell decks
- Replaced broken supply lines, valves, floats, motors, sheaves, belts, stand pipes and trouble shoot any additional problems for customers
- Performed preventative maintenance on AC/Heat pump package units, water cooled AC/Heat pump units, and on cell deck units
- Installed storm drain system, vent pipes, grease waste pipes, and lavatory piping
Plumber Set & Finish
S3H, INC
Las Vegas, NV
12.2009 - 02.2010
- Installed toilets, garbage disposals, vanity sinks, fixtures for kitchens, vanities, and tub/showers
- Tested all plumbing for leaks and did finish work on all fixtures and sinks
- Trouble shoot and problem solve any problematic systems
HVAC Tech
JOHNSON CONTROLS INC
Las Vegas, NV
08.2009 - 10.2009
- Performed warranty service work on all fan coil units for the east and west towers of Cosmopolitan Resort & Casino, units were non-operational.
Pipefitter
HANSEN MECHANICAL CONTRACTORS
Las Vegas, NV
03.2008 - 10.2008
- Installed various piping projects, including chilled and hot water mains to air handlers, copper piping in chiller room for start-up, and also piped in chiller controls.
Assistant Office Manager
ABC Logistics
Las Vegas, NV
01.2006 - 01.2007
- Managed front office, billing, and provided shipping estimates to clients
- Monitored and logged all incoming and outgoing inventory
- Managed late night shifts and staff of warehouse
Fulfillment Operations Coordinator/Client Relations
DIGITAL RIVER-GLOBALTECH
Aliso Viejo, CA
01.2004 - 01.2007
- Provided order management support for internal and external client service forces
- Managed logistics for e-commerce store sales i.e
- Gateway, Lexmark, Logitech, D-Link, ATI, etc
- Worked directly with distributors Ingram Micro, TechData, Synnex, Duplium, and D&H in the United States and Canada to maintain order flow
- Maintained all hardware and order fulfillment
- Recognized and resolved any distribution system errors on existing orders
- Developed reputation for expert and sensitive internal customer service support
- Selected to handle our top client Gateway Computers and communicated daily with their management team on order progression
- Consistently rated "exceeds individual performance"
Customer Care/Billing
DIGITAL RIVER-GLOBALTECH
Aliso Viejo, CA
01.2004 - 01.2005
- Recognized, reviewed and researched fraudulent e-commerce orders with credit card companies
- Performed outbound calls to verify legitimate orders
- Assisted customers on product information, existing order issues, and website technical support in call center
- Taught new hires to use integrated systems, followed-through on their progress, motivated to follow core values
- Processed credits of returned orders and finalized or denied all cancellation requests
- Typed general correspondence and technical reports using MS Word and MS Excel
- Promoted from Customer Service Representative to Team Lead after six months on the job
Loan Executive
AAMES HOME LOAN
Irvine, CA
01.2003 - 01.2004
- Originated loans and ordered any stipulations for closing escrow
- Presented loan programs to borrowers according to their qualifications
- Conducted continuous follow-ups from start of loan process to closing with borrower and processing department
- Maintained an organized filing system of all borrowers and their progress
Loan Executive
AAMES HOME LOAN
Irvine, CA
01.2003 - 01.2004
- Originated loans and ordered any stipulations for closing escrow
- Presented loan programs to borrowers according to their qualifications
- Conducted continuous follow-ups from start of loan process to closing with borrower and processing department
- Maintained an organized filing system of all borrowers and their progress.
E-Consultant
E-COMMERCE EXCHANGE
Lake Forest, CA
01.2002 - 01.2003
- Sold E-Commerce based solutions for merchant accounts and custom web-based applications
- Provided comprehensive training and support to all new clients as well as existing clientele
- Researched techniques and taught clients to further grow their business
- Assisted in achieving clients' financial goals
E-Consultant
E-COMMERCE EXCHANGE
Lake Forest, CA
01.2002 - 01.2003
- Sold E-Commerce based solutions for merchant accounts and custom web-based applications
- Provided comprehensive training and support to all new clients as well as existing clientele
- Researched techniques and taught clients to further grow their business
- Assisted in achieving clients’ financial goals.
Education
Associate of Science - HVAC, Pipe Fitting, Welding, Plumbing
Joint Apprenticeship Training Center
Las Vegas, NV09-2012
Associate of Science - HVAC, Pipe Fitting, Welding, Plumbing
College of Southern Nevada
Las Vegas, NV09-2012
Some College (No Degree) - Civil Engineering
Saddleback College
Mission Viejo, CASkills
- Professional Networking
- Sales funnel management
- Lead prospecting
- Sales and market development
- Client acquisition
- Sales expertise
- Systems and software expertise
- Business growth and retention
Certification
EPA Universal License, R-410A License, OSHA 10 Certified, Welding UA21-SMAW, UA22-GTAW/SMAW, Medical Gas Install/Braze, Industrial Rigging, NV Plumbing License
Achievements
- Boy Scouts of America- Eagle Scout Award
References
References available upon request.
Timeline
Service Sales Executive
CARRIER CORPORATION
01.2015 - Current
Plumber/Pipefitter/Welder
RYAN MECHANICAL INC
10.2012 - 11.2014
Plumber Set & Finish
S3H, INC
12.2009 - 02.2010
HVAC Tech
JOHNSON CONTROLS INC
08.2009 - 10.2009
Plumber/HVAC Tech
SOUTHLAND INDUSTRIES
10.2008 - 07.2012
Pipefitter
HANSEN MECHANICAL CONTRACTORS
03.2008 - 10.2008
Assistant Office Manager
ABC Logistics
01.2006 - 01.2007
Fulfillment Operations Coordinator/Client Relations
DIGITAL RIVER-GLOBALTECH
01.2004 - 01.2007
Customer Care/Billing
DIGITAL RIVER-GLOBALTECH
01.2004 - 01.2005
Loan Executive
AAMES HOME LOAN
01.2003 - 01.2004
Loan Executive
AAMES HOME LOAN
01.2003 - 01.2004
E-Consultant
E-COMMERCE EXCHANGE
01.2002 - 01.2003
E-Consultant
E-COMMERCE EXCHANGE
01.2002 - 01.2003
Associate of Science - HVAC, Pipe Fitting, Welding, Plumbing
Joint Apprenticeship Training Center
Associate of Science - HVAC, Pipe Fitting, Welding, Plumbing
College of Southern Nevada
Some College (No Degree) - Civil Engineering
Saddleback College
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