DAN WILLIAMS
Baton Rouge,USA
Summary
|| Results-driven business professional recognized for high productivity and efficiency in task execution.||
|| Specialized in strategic planning, customer relationship management, and market analysis. ||
||Proven ability to enhance communication and teamwork, fostering collaboration, and innovative solutions in competitive sales environments. ||
Overview
13
13
years of professional experience
Work History
Field Sales Manager
Belkin
Baton Rouge, LA
01.2025 - Current
- Analyzed market trends to uncover new sales opportunities and customer demands.
- Facilitated cross-departmental meetings to enhance communication and operational efficiency.
- Monitored competitor activities and provided management with timely updates on industry developments.
- Conducted research to identify new business prospects within target markets.
- Assessed customer needs and delivered tailored solutions that fulfilled requirements.
- Coached junior sales representatives, resulting in improved performance and skills development.
- Implemented innovative strategies to elevate customer experience through optimized processes.
Senior Brand Ambassador | Product Specialist
Field Nation
New Orleans, LA
01.2019 - 12.2024
- Cultivated relationships with key stakeholders to enhance brand presence in market.
- Analyzed survey and focus group data to extract insights on consumer behavior.
- Created and managed social media accounts across Facebook, Twitter, and Instagram.
- Identified opportunities for expanding company reach through strategic partnerships.
- Managed relationships with third-party vendors for promotional material procurement.
- Generated reports tracking key performance metrics including website visits and conversion rates.
- Generated reports tracking key performance metrics such as website visits, conversions rates and lead acquisition.
Technology Sales Specialist | Territory Manager
Microsoft
New Orleans, LA
01.2018 - 01.2019
- Delivered engaging product demonstrations to potential clients, highlighting key features and benefits.
- Organized internet leads by geography, chronology, and product line for efficient sales distribution.
- Cultivated strong vendor relationships by addressing business needs with tailored solutions.
- Ensured compliance with laws and regulations governing technology sales.
- Facilitated cross-departmental coordination among sales engineering and product development teams to resolve complex issues.
- Maintained current knowledge of industry trends to enhance competitive positioning.
Brand Ambassador | Product Specialist
Sony Electronics
Baton Rouge, LA
01.2016 - 01.2018
- Maintained current knowledge of industry trends and competitor products.
- Introduced sales promotions and brand initiatives to enhance customer loyalty.
- Recommended and located merchandise aligned with guest needs and desires.
- Represented company at trade shows, conferences, and marketing events.
- Delivered first-call resolution to establish lasting relationships with customers.
- Coordinated with internal teams to ensure accurate completion of brand ambassador duties.
- Negotiated optimal brand placement and exposure with event organizers.
Brand and Product Specialist
Google
Baton Rouge, LA
01.2015 - 01.2017
- Delivered product training and support to sales and customer service teams.
- Engaged customers to gather feedback and improve user experience.
- Analyzed customer insights to enhance product design and performance.
- Evaluated competitor offerings to identify opportunities for improvement.
- Demonstrated products at trade shows, stores, and other venues, addressing inquiries from potential buyers.
- Recorded demonstration metrics, including questions asked and brochures distributed.
- Coordinated promotional events like trade shows and seminars to showcase products.
Technology Sales Specialist | Territory Manager
Nokia
Baton Rouge, LA
01.2015 - 01.2017
- Utilized CRM tools to efficiently track sales activities and customer interactions.
- Created comprehensive reports on customer feedback, competitor activities, and market trends.
- Engaged clients via phone calls, emails, and online chats to provide timely order updates.
- Identified improvement opportunities within systems related to technological products and services.
- Assessed customer needs, explaining technical information and promoting relevant products.
Brand Ambassador
Canon Inc.
Baton Rouge, LA
01.2013 - 01.2015
- Established enduring customer relationships through effective first-call resolution.
- Cultivated partnerships with local businesses and organizations to enhance brand visibility.
- Managed setup and breakdown of presentation stations while overseeing inventory control.
- Utilized costumes and engaging techniques to increase promotional effectiveness.
- Monitored non-sale metrics during demonstrations to refine future promotional strategies.
Education
MBA - Project Management
Colorado Technical University
Colorado Springs, CO11.2023
BBA - Business Technology
American InterContinental University
Schaumburg, IL09.2019
Skills
- Time management
- Client relationship development
- Interpersonal communication
- Strategic branding
- Brand visibility
- Process improvement
- Planning and execution
- Client interaction oversight
- Project design
- Collaborative communication
- Pipeline optimization
- CRM software proficiency
- Consumer engagement strategies
- Scope control
Timeline
Field Sales Manager
Belkin
01.2025 - Current
Senior Brand Ambassador | Product Specialist
Field Nation
01.2019 - 12.2024
Technology Sales Specialist | Territory Manager
Microsoft
01.2018 - 01.2019
Brand Ambassador | Product Specialist
Sony Electronics
01.2016 - 01.2018
Brand and Product Specialist
Google
01.2015 - 01.2017
Technology Sales Specialist | Territory Manager
Nokia
01.2015 - 01.2017
Brand Ambassador
Canon Inc.
01.2013 - 01.2015
MBA - Project Management
Colorado Technical University
BBA - Business Technology
American InterContinental University