Summary
Overview
Work History
Education
Skills
Hiking, travel, rugby, scuba diving, marine science
Timeline
Generic

Dan Yaroshefsky

Customer Service
Poway,CA

Summary

Hardworking and ambitious job seeker anxious to obtain customer service position to enhance career while achieving company goals. Offering excellent communication and good judgment. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of post-secondary education
6
6
years of professional experience

Work History

Registered Behaviorial Therapist

ACES
San Diego, CA
10.2019 - Current

Home and in-school teaching and training for kids and teens with autism

  • Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
  • Helped teach important social, play and basic life skills such as personal hygiene management.
  • Implemented behavioral intervention plans created by clinical supervisors.
  • Documented client behavior and interventions attempted and collected and reported data using approved format, methods and forms.
  • Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals.
  • Motivated clients to reach treatment goals and supported each through difficult situations and transitions.

Direct Support Professional

MDH Network
Poway, CA
11.2017 - 10.2019

Mentored and assisted young adults with special needs

  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Developed rapport to create safe and trusting environment for care.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Supervised daily activities and provided assistance to staff.
  • Maintained clean, safe and well-organized patient environment.
  • Led patient or group recreational activities for enhanced patient outcomes.

Salesman and Customer Relations

Irie Coast
Poway, CA
02.2015 - 11.2017

Customer relations and salesman for local glass artists and smoke shop

  • Established rapport with new clients to increase satisfaction and loyalty.
  • Maintained friendly and professional customer interactions.
  • Handled various accounting transactions.
  • Responded to customer requests for products, services and company information.
  • Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.

Education

No Degree - Psychology

San Diego Miramar College
San Diego
01.2019 - Current

No Degree - Courses in Marine Science And Oceanology

Nassau County Community College
Nassau, NY
08.2013 - 08.2015

EMT Certification - Emergency Medical Technology

Queensborough Community College
Queens NY
01.2010 - 06.2010

Skills

Administrative support

undefined

Hiking, travel, rugby, scuba diving, marine science

Varied interests in the outdoors, team sports and marine science.

Timeline

Registered Behaviorial Therapist

ACES
10.2019 - Current

No Degree - Psychology

San Diego Miramar College
01.2019 - Current

Direct Support Professional

MDH Network
11.2017 - 10.2019

Salesman and Customer Relations

Irie Coast
02.2015 - 11.2017

No Degree - Courses in Marine Science And Oceanology

Nassau County Community College
08.2013 - 08.2015

EMT Certification - Emergency Medical Technology

Queensborough Community College
01.2010 - 06.2010
Dan YaroshefskyCustomer Service