Keli Schoffstall
Human Services
Terre Haute,IN
Summary
Dynamic and compassionate professional with extensive experience as a Registered Behavioral Therapist at Grateful Care LLC and a Certified Nursing Assistant across various healthcare settings. Excelled in individualized treatment planning and patient care, significantly enhancing client independence and fostering positive relationships. Skilled in administrative support and adept at creating trustful and supportive environments.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
Work History
Registered Behavioral Therapist
Grateful Care LLC
Terre Haute, Indiana
03.2024 - Current
- Promoted client independence by gradually reducing support as skills were mastered, ultimately fostering self-sufficiency in daily activities.
- Developed strong rapport with clients and families, fostering trust and open communication for optimal therapy outcomes.
- Continuously educated family members about the principles of ABA therapy, empowering them to support their loved ones'' progress at home.
- Demonstrated professionalism through punctuality, effective time management skills, and reliable attendance at work-related events such as meetings or trainings.
- Two active clients for three-month intervals.
- Daily meetings with family up to but not extending 30 minutes.
Certified Nursing Assistant
Hoopingarner Health
Terre Haute, Indiana
03.2018 - Current
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Supported needs of 25+ residents under long-term care.
Registered Behavioral Therapist
Applied Behavioral Center for Autism
Terre Haute, Indiana
05.2023 - 03.2024
- Promoted client independence by gradually reducing support as skills were mastered, ultimately fostering self-sufficiency in daily activities.
- Developed strong rapport with clients and families, fostering trust and open communication for optimal therapy outcomes.
- Continuously educated family members about the principles of ABA therapy, empowering them to support their loved ones'' progress at home.
- Counseled 2 clients on a three-month rotating schedule.
Bartender
C6 Bar and Grill
Carbon Indiana, IN
03.2023 - 03.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Served 20+ customers at a time on a daily basis.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Phlebotomist
Union Health
Terre Haute, Indiana
09.2022 - 09.2023
- Centrifuged blood samples as outlined in clinical protocols.
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- 25+ sticks on a daily basis.
Office Manager
Just Paint It
Terre Haute, Indiana
05.2018 - 03.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed 15-20 employees.
Certified Nursing Assistant
Harrison Crossing
Terre Haute, Indiana
05.2016 - 08.2019
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported needs of 25+ residents under long-term care.
Certified Nursing Assistant
Meadows Manor East
Terre Haute, Indiana
04.2015 - 05.2016
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported needs of 25+ residents under long-term care.
Education
Associate of Science - Human Services
Ivy Tech Community College of Indiana
Indianapolis, IN 02.2018 - 12.2025
Skills
Natural environment training
Individualized treatment planning
Group instruction
Self-management strategies
Customer service
Administrative support
Data entry
Venipuncture
Patient care
Order of draw
Certification
RBT - Registered Behavior Technician
Timeline
Registered Behavioral Therapist
Grateful Care LLC
03.2024 - Current
Registered Behavioral Therapist
Applied Behavioral Center for Autism
05.2023 - 03.2024
Bartender
C6 Bar and Grill
03.2023 - 03.2024
Phlebotomist
Union Health
09.2022 - 09.2023
Office Manager
Just Paint It
05.2018 - 03.2020
Certified Nursing Assistant
Hoopingarner Health
03.2018 - Current
Associate of Science - Human Services
Ivy Tech Community College of Indiana
02.2018 - 12.2025
Certified Nursing Assistant
Harrison Crossing
05.2016 - 08.2019
Certified Nursing Assistant
Meadows Manor East
04.2015 - 05.2016