Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Albin

Rock Hill,SC

Summary

Professional technician with deep expertise in troubleshooting, maintenance, and systems optimization. Strong focus on team collaboration, consistently ensuring seamless operations and adaptability to shifting requirements. Proficient in diagnosing technical issues, implementing effective solutions, and driving continuous improvement. Known for reliability, technical acumen, and results-driven approach.

Diligent with proven ability to lead technical teams in complex projects. Developed and implemented troubleshooting procedures, resulting in increased efficiency and reduced downtime. Demonstrated expertise in problem-solving and team management.

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Overview

10
10
years of professional experience

Work History

LEAD TECHNICIAN

CVS
01.2022 - Current
  • Company Overview: Detail-oriented and experienced Pharmacy Technician with a proven track record of accurately dispensing medications
  • Providing excellent customer service
  • Skilled in inventory management, prescription processing, and maintaining a clean working environment
  • Supervised team of pharmacy technicians to ensure proficient pharmacy operations
  • Managed inventory and ordering process to maintain adequate stock levels
  • Collaborated with pharmacists to provide exceptional customer service and patient care
  • Trained new pharmacy technicians on procedures and protocols to promote team cohesion
  • Proficient in medication dispensing, inventory management, and customer service
  • Skilled in data entry, insurance billing, and resolving medication-related issues
  • Knowledgeable about medications, drug interactions, and compounding practices
  • Detail-oriented and experienced Pharmacy Technician with a proven track record of accurately dispensing medications
  • Providing excellent customer service
  • Skilled in inventory management, prescription processing, and maintaining a clean working environment
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.

LEAD BARTENDER

Bottle Cap
01.2020 - 10.2024
  • Managed team of bartenders, ensuring smooth operations and exceptional customer service
  • Developed new cocktails and ne-tuned existing recipes to boost overall bar revenue
  • Collaborated with vendors to curate and showcase a diverse and high-quality spirits selection
  • Skilled in friendly customer service and ensuring a positive experience for guests
  • Experienced in managing inventory, ordering supplies, and maintaining cleanliness
  • Knowledgeable about legal regulations regarding alcohol service and ensuring compliance
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.

VETERINARY TECHNICIAN

South Park Animal Hospital
01.2017 - 01.2018
  • Assisted in surgical procedures, anesthesia monitoring, and post-operative care for small animals
  • Administered medications, vaccines, and treatments under supervision of licensed veterinarian
  • Provided client education on proper pet care, nutrition, and medication administration
  • Managed medical records, inventory, and equipment maintenance in a fast-paced veterinary clinic
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.

Owner/Operations Manager

Okinawa Stray Pet Rescue
01.2015 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.

Education

PTCB -

Charlotte, NC
11.2024

College - Business

Golden West College
Huntington Beach, CA
01.2010

High School -

Marina High School
Huntington Beach, CA
01.2006

Skills

  • Troubleshooting
  • Maintenance and repairs
  • Customer interaction
  • Deadline-oriented
  • Vital signs monitoring
  • Verbal and written communication
  • Sales management
  • Marketing
  • Negotiation
  • Sales negotiations
  • Sales call management
  • Small business operations
  • Project estimating
  • Staff hiring
  • Business marketing
  • Meal Serving Proficiency
  • Beverage serving techniques
  • Serving Etiquette
  • Serving staff support
  • Serving Specifications
  • Team motivation
  • Mentoring
  • Daily workflow improvement
  • Safety

Timeline

LEAD TECHNICIAN

CVS
01.2022 - Current

LEAD BARTENDER

Bottle Cap
01.2020 - 10.2024

VETERINARY TECHNICIAN

South Park Animal Hospital
01.2017 - 01.2018

Owner/Operations Manager

Okinawa Stray Pet Rescue
01.2015 - Current

High School -

Marina High School

PTCB -

College - Business

Golden West College

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