Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jerry Harris

Las Vegas,NV

Summary

Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Overview

24
24
years of professional experience

Work History

Lead Technician

EGADS
Las Vegas, NV
05.2020 - 08.2023
  • Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
  • Followed safety practices to safeguard against injury and damage to property.
  • Managed quality control and maintained high level of customer satisfaction.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Tested components, assemblies and systems to diagnose problems.
  • Entered and distributed work orders to my senior supervisor.
  • Recommended corrective and preventive actions to boost product reliability.
  • Installed and maintained control systems and other technical components to complete equipment installations.
  • Enforced compliance with quality standards to maintain production requirements and sustain business operations.
  • Fostered relationships with internal and external customers.
  • Contacted customers prior to date of scheduled installation to verify appointment.
  • Validated adherence to best practices, quality standards and customer specifications.
  • Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
  • Trained customers on proper operation, maintenance, and safety of newly installed equipment.
  • Trained lower level Techs on installation procedures
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Negotiated with vendors and suppliers to source replacement parts.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Completed scheduled appointments on time to drive quality service.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Took measurements and surveyed at construction site's
  • for new installation of large sign projects.
  • Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
  • Operated and drove Large Boom for outdoor sign installs fork lift scissor lift etc.
  • Operated on flex scheduled traveled weekly to do installations country wide.
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.

Professional Car Detailer

Self Employed Services
Las Vegas, NV
05.2018 - 07.2019
  • Vacuumed car interiors to remove dirt and debris.
  • Conducted detailed interior and exterior cleaning of cars, including vacuuming, dusting, polishing, and waxing surfaces.
  • Performed thorough inspection of vehicles to identify any worn or damaged parts for repair or replacement.
  • Assessed customer requests and provided recommendations on services that would best meet their needs.
  • Cleaned undercarriage components using pressure washers and degreasers.
  • Utilized a variety of tools including buffers, polishers, steamers, brushes, scrapers and other specialized equipment to clean vehicles.
  • Polished headlights to restore clarity and shine to headlights lenses.
  • Maintained accurate records of completed jobs for billing purposes.
  • Provided excellent customer service at all times by responding promptly to inquiries.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
  • Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
  • Inspected vehicle to verify pristine appearance for customer.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Washed wide range of vehicles each day.
  • Vacuumed vehicle interiors to remove loose dirt and debris.

Information Systems Analyst

Military
Multiple Locations
09.1999 - 09.2005
  • Installed system updates, patched programs and optimized functionality.
  • Completed problem analysis to evaluate system issues and determine root causes.
  • Provided training and support to users for both hardware and software needs.
  • Researched, planned and implemented small- and large-scale improvements to address changing conditions and needs.
  • Maintained performance level and up-to-date hardware for Encrypted Radio Infrastructure, company network, and long range satellite systems.
  • Developed and implemented procedures to ensure the security of data and access privileges.
  • Provided technical support to end users for various computer applications, hardware components, and peripherals.
  • Conducted research on software products to determine compatibility with current systems.
  • Implemented new technologies such as cloud computing platforms into existing IT infrastructures.
  • Designed database models using Oracle relational databases, SQL Server 2008, 2012, 2014, 2017, PostgreSQL, MongoDB.
  • Monitored server performance in order to identify potential problems before they occurred.
  • Performed troubleshooting tasks related to system outages or operational errors.
  • Trained staff and users to work with computer systems and programs.
  • Troubleshot program and system malfunctions to restore normal functioning.
  • Developed and managed project plans while providing status updates to commanding officers.
  • Tested, maintained and monitored computer programs and systems.
  • Developed, documented and revised system design procedures and quality standards.
  • Assisted staff and users with computer malfunctions and program problems.
  • Explored new technologies and tools for productivity, security and quality assurance purposes.
  • TOC NCO, Tech Liaison, Quality Control Advisor, System Administrator.
  • Coordinated and linked computer systems within organization to increase compatibility to share information.
  • Consulted with Company Commander to reach agreement on system principles.
  • FBCB2 Satellite Direction Location Systems, Blu Force Tracker, TIMS Manager
  • Motorola XTS 5000, HT 1000 encrypted long range radio systems
  • VOIP, CAT5/6, Fiber Optic, coax cable, software windows operating system 95 and up

Education

Blackjack, Baccarat, Poulette, Poker, Craps

Crescent City School of Gaming & Bartending
Las Vegas, NV
08.2016

Some College (No Degree) - Engineer/ Audo Studio Production

Colledge of Southern Nevada
Las Vegas, NV

Skills

  • Schematics Interpretation
  • System Maintenance
  • Testing and Repair
  • System Testing
  • Blueprint Reading
  • Report Preparation
  • Physical Conditioning
  • Mechanical Troubleshooting
  • Safety Compliance
  • Product Testing
  • System Troubleshooting
  • Equipment Repair
  • Customer Service
  • Works Well Under Pressure
  • Component Replacement
  • Document Preparation
  • Troubleshooting
  • Documentation and Reporting
  • Maintenance and Repairs
  • Mechanical Knowledge
  • Attention to Detail
  • Heavy Lifting
  • Written/Verbal Communication
  • Power Tools and Equipment
  • Customer Interaction
  • Work Planning and Prioritization
  • Multitasking and Organization
  • Troubleshooting and Diagnosis
  • Issue Resolution
  • Tech-Savvy
  • Project Management
  • Extensive Organizational Skills
  • Verbal and Written Communication
  • Deadline Compliance
  • Relationship Building
  • Installation and Repair
  • Team Training
  • Journey-Level Background
  • Customer Rapport

Accomplishments

  • United States Army Commendation and Achievement Medal
  • 10 Certificates of Achievement
  • National Defense Medal
  • Military Good Conduct Medal
  • US Army 10 Miler TEAM
  • Proudly rated by management as a leading performer.

Timeline

Lead Technician

EGADS
05.2020 - 08.2023

Professional Car Detailer

Self Employed Services
05.2018 - 07.2019

Information Systems Analyst

Military
09.1999 - 09.2005

Blackjack, Baccarat, Poulette, Poker, Craps

Crescent City School of Gaming & Bartending

Some College (No Degree) - Engineer/ Audo Studio Production

Colledge of Southern Nevada

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Jerry Harris