Douglas Tutor
Pope,MS
Summary
Dynamic Lead Technician with a proven track record at Upchurch Services, recognized for exceptional productivity and quality control. Expert in system diagnostics and safety compliance, I excel in mentoring teams and managing projects to successful completion. Committed to fostering collaboration and enhancing technical skills while ensuring adherence to industry standards.
Overview
19
19
years of professional experience
Work History
Lead Technician
Upchurch Services
01.2023 - Current
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Monitored and enforced safety measures to mitigate hazards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Tested components and systems to evaluate performance and identify concerns.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
Owner
Total HVAC
04.2006 - 12.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation
Education
High School Diploma -
Christian Brothers University
Memphis, TNSkills
- Testing and repair
- Diagnostic testing
- Safety compliance
- System maintenance
- Schematics interpretation
- Blueprint reading
- Mechanical troubleshooting
- Mechanical aptitude
- Product testing
- Electrical systems
- System testing
- Data analysis
- Codes compliance
- Site survey
- Schematic interpretation
- Report preparation
- Remote support management
- Game strategy implementation
- Equipment commissioning
- Material testing
- Team scheduling
- Maintenance and repairs
- Work Planning and Prioritization
- Issue resolution
- Quality control
- Works Well Under Pressure
- Tech-Savvy
- OSHA compliance
- Equipment maintenance
- Multitasking and organization
- Relationship building
- Power Tools and Equipment
- Mechanical Knowledge
- Written/Verbal communication
- Heavy lifting
- Electrical repair
- Deadline oriented
- Safety Equipment
- Equipment Repair
- Operation Monitoring
- Project management
- System diagnostics
- HVAC systems
Timeline
Lead Technician
Upchurch Services
01.2023 - Current
Owner
Total HVAC
04.2006 - 12.2022
High School Diploma -
Christian Brothers University
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