Dana Amershek
Lansing
Summary
Dynamic professional with a proven track record at Jackson National, excelling in time management and compliance. I trained new employees and enhanced operational efficiency. Skilled in navigating software platforms, I consistently delivered results while maintaining high standards of confidentiality and customer service.
Overview
3
3
years of professional experience
Work History
Strategic Support Associate
Jackson National
04.2024 - Current
- Demonstrated strong time management skills to complete tasks efficiently and on schedule.
- Trained new employees on company procedures and best practices, promoting a consistent approach to daily operations across teams.
- Maintained strict compliance with data privacy regulations and internal protocols to protect confidential information.
- Experienced in navigating and utilizing multiple software platforms and computer systems to manage workflows.
Prepared Foods Associate
Sam's Club
12.2023 - 03.2024
- Executed ServSafe and state food protocols efficiently, ensuring smooth store functionality.
- Assisted in maintaining inventory accuracy through regular stock checks and organization.
- Ensured store cleanliness and proper product arrangement to enhance customer experience and operational efficiency.
Server
Joe's on Jolly
05.2022 - 12.2024
- Delivered exceptional customer service, ensuring guest satisfaction and fostering repeat business.
- Managed multiple tables efficiently, balancing high-volume demands during peak hours.
- Trained new servers on menu offerings, service standards, and POS system usage.
- Resolved guest complaints promptly, maintaining positive relationships and reputation for establishment.
Education
Home-school
Middleville, MISkills
- Sales support
- Time management
- Multitasking Abilities
- Telephone and email etiquette
- Teamwork
- Adaptability and flexibility
Timeline
Strategic Support Associate
Jackson National
04.2024 - Current
Prepared Foods Associate
Sam's Club
12.2023 - 03.2024
Server
Joe's on Jolly
05.2022 - 12.2024
Home-school
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