DANA ARNOLD

• Provided Personal Care to patients with a range of conditions and health and personal needs in a hospital setting and assisted doctors in treating patients: Administer medication through g-tube, Provide bed side assistance, glucose readings and, Prep patients for doctors, Make daily observations and recorded information pertaining to activities, meals served, and medications administered, Support clients with emotional, social and physical wellness and development, Take and record vital signs, Prepare and serve or suggest meals, ensuring an enjoyable and healthy diet is maintained while keeping in the guidelines of dietary restrictions, Remind or administer client's medications, Assist clients with daily activities as needed, Encourage healthy living skills.

• Resolved concerns with products-Services to help with retention and drive sales.

•Assisted call ins with customer questions and orders.

•Responded to customers needs through competent customer service and prompt problem solving.

•Address customer complaints and mitigate dissatisfaction by employing timely and on point solutions with positive attitude while focusing on customer satisfaction.

• Routine daily care for hospice patient: Took and recorded vital signs, Prepared and served meals, ensuring an enjoyable and healthy diet was maintained while keeping in the guidelines of dietary restrictions, Made daily observations and recorded information pertaining to activities, meals served, and medications administered, Reminded client of medications, Assisted client with daily activities as needed, Encouraged healthy living skills.