Dana Bartholomew
Delray Beach,FL
Summary
Results-oriented manager with over 15 years of experience in hospitality industry, sales execution, sales team leadership, and general management. Detailed focus on meticulous customer service. Proven ability to increase revenue and obtain community donations. A strong value on both individual and team efforts. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Seahawk Marketplace Food Insecurity Director
Broward College
Davie, FL
03.2022 - Current
- Coordinated and supervised daily operations of The Seahawk Marketplace, a food insecurity program and hygiene items essentials program on all Broward College Campuses.
- Employee recruitment as well as Provided direction to team members by delegating responsibilities, determining priorities, and establishing objectives.
- Implemented recruitment initiatives to attract diverse range of volunteers
- Arranged and executed team-building activities to cultivate a cooperative work environment.
- Ensured the accuracy and upkeep of important departmental records including budgets, personnel documents, and project
- Created detailed reports outlining project milestones and accomplishments for upper-level management.
- Ensured optimal inventory levels through continuous monitoring and timely procurement of supplies.
- Partnered with vendors to organize contractual agreements for required services or products.
- Provided direction to team members by delegating responsibilities, determining priorities, and establishing objectives.
Behavioral Intervention Associate
Palm Beach School District
Boca Raton, FL
08.2018 - 03.2022
- Developed and executed effective behavior modification techniques resulting in improved desirable actions.
- Created and executed effective strategies to foster a culture of positivity within the student body.
- Provided students in classroom settings with guidance and support to manage challenging behaviors.
- Partnered with educators, parents, and community partners to build a protective learning setting conducive to the well-being of all students.
- Applied diverse data collection methods, such as frequency counts, duration recording, and ABC charts, to consistently evaluate student progress.
- Assessed and contribuuted insights on the effectiveness of interventions implemented by teachers during classroom observations
- Assessed and contributed insights on the effectiveness of interventions implemented by teachers during classroom observations.
- Advocated for student rights within school discipline policies.
- Performed crisis prevention and intervention duties, including the use of physical restraint when necessary.
- Facilitated peer mediation sessions while also leading conflict resolution groups.
- Equipped staff and faculty with the necessary skills to effectively identify and support students in need of assistance.
- Created an inclusive and growth-oriented classroom environment that promoted both social and academic development.
- Facilitated the enhancement of students' physical, behavioral, and social competencies through interactive classroom activities.
- Implemented practical learning approaches that encouraged the growth of student confidence and valuable life skills.
Member Engagement Director/Group Fitness Manager
YMCA of Palm Beach/ South Florida
Pembroke Pines/Boca Raton, FL
05.2012 - 06.2018
- Organized and executed membership recruitment and engagement initiatives.
- Oversaw all aspects of staff member's recruitment, training. supervision,
evaluation and mentorship. - Identified areas for enhancing operational performance metrics.
- Directed daily operations to ensure compliance with applicable laws and regulations.
- Collaborated with senior leadership to establish the company's long-term goals
- Cultivated customer satisfaction through prompt response times for inquiries and complaints.
- Coordinated activities with other departments to enhance efficiency and boost interdepartmental collaboration.
- Established and nurtured a robust referral network, resulting in a steady stream of new business leads.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Developed, implemented and monitored group fitness programs to meet the needs of members.
- Conducted regular evaluations of instructors to ensure quality standards were met.
- Analyzed data from surveys and questionnaires to identify areas where improvements could be made in existing programs or services
- Established partnerships with local businesses or organizations that offer discounts or incentives for members who participate in group fitness activities.
- Participated in professional development courses designed specifically for Group Fitness Managers.
Event Planner
Winvian Relais & Chateaux Hotel
Morris, CT
06.2007 - 05.2010
- Managed the entire event planning process, from ideation to execution, based on clients' unique preferences
- Oversaw the coordination of vendors, timeline events, and budgets across multiple projects.
- Oversaw the hiring, training, and supervision of the team responsible for executing events.
- Streamlined accommodations, transportation, and service support for guests.
- Successfully identified and secured speakers for various corporate, industry, and charitable events.
Education
Bachelor of Science - Education
Post University
Connecticut04-2024
High School Diploma -
Crosby High School
Skills
- Events Management
- Data Collection
- Budgeting
- Fundraising
- Conflict Management
- Microsoft Office
- Staff Development
- Operations Management
- Talent Acquisition
Certification
First Aid Certification
Timeline
Seahawk Marketplace Food Insecurity Director
Broward College
03.2022 - Current
Behavioral Intervention Associate
Palm Beach School District
08.2018 - 03.2022
Member Engagement Director/Group Fitness Manager
YMCA of Palm Beach/ South Florida
05.2012 - 06.2018
Event Planner
Winvian Relais & Chateaux Hotel
06.2007 - 05.2010
Bachelor of Science - Education
Post University
High School Diploma -
Crosby High School