Dana Bauerlein
Event Coordinator
Rockford,IL
Summary
A super-star with over two decades of experience in the sales, hospitality, and customer service industry. I thrive on creating an experience in which customers/clients choose to come back again and again because of personal touches and attention to detail. I will increase sales and cultivate a positive and collaborative work environment for the support and management staff around me. I embrace creative thinking and team building while supporting the mission of the organization as a must. Team work is a crucial element to success and I and encourage a collaborative effort.
Overview
20
20
years of professional experience
Work History
Office Manager / Membership Coordinator /Event Coordinator
The Mauh-Nah-Tee-See Club
Rockford, IL
07.2002 - Current
- Reports directly to Board of Directors on ongoing status of sales and potential sales
- Manages all logistics of events planning, including contract signing, fee collection, event booking and event promotions.
- Works one-on-one with clients to assess needs/wants/expectations, finalize budget, and implement timelines.
- Coordinates with management team on appropriate scheduling/staffing as well as expectations for additional measures such as security.
- Continually benchmarks market pricing.
- Attended industry events to promote services and build relationships with prospective vendors.
- Solicits feedback from clients to assess event success and uncover opportunities for improvement.
Education
Customer Service
On The Job Training
High School Diploma -
Auburn Senior High Shcool
RockfordSkills
- Achieves Goals and Missons Set by Organization
- Dependability and Availability
- Customer Service Expert
- Coaching Skills
- Top-notch Multi-tasking Skills
- Positive Attitude and Team Player
- Embraces Challenges and Distributes Responsibilities Effectively
- Contributes to Problem-Solving and Attends Weekly Meetings
Timeline
Office Manager / Membership Coordinator /Event Coordinator
The Mauh-Nah-Tee-See Club
07.2002 - Current
Customer Service
On The Job Training
High School Diploma -
Auburn Senior High Shcool
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