Executive Sales Assistant Administrator/Company Travel coordinator/ Marketing Graphic Designer/Expo and Event Coordinator
Bernadette Gann
MarQ Enterprise
Yakima,WA
29
years of professional experience
3
years of post-secondary education
Detail-oriented Executive Sales Assistant with a strong background in client relationship management and effective communication between sales and executive teams. Demonstrates problem-solving and multi-tasking skills to enhance team collaboration and drive productivity.
Work History
Executive Sales Assistant Administrator/Company Travel coordinator/ Marketing Graphic Designer/Expo and Event Coordinator
5 Years 10 Months- Coordinated executive calendars and sales appointments for MarQ Enterprise leadership team.
- Prepared client proposals, quotes, and sales correspondence for enterprise accounts.
- Coordinated travel arrangements for executives, ensuring efficient itinerary management
- Coordinated travel arrangements
- Expo and Event Coordinator and Planner & Job Costing
- Marketing and Graphic Designer
- Calendar and schedule management
- Meeting coordination
- Appointment scheduling
- Managed email communications to facilitate timely responses and maintain stakeholder engagement
- Filing and records management
- Data entry and database maintenance
- Compiled expense reports
- Processed invoices for payment
- Reception and front-desk support
- Coordinated event logistics
- Communicated with vendors
- Provided customer support
- Compiled and prepared reports to provide insights and support decision-making processes
- Prepared various reports
- Meeting agendas and minutes
- Outlined main duties
- Administration tasks and duties
ER patient service representative
3 Years- Coordinated community events to enhance local engagement and promote hospital services.
- Greeted patients at Yakima Memorial Hospital front desk and verified registration information to ensure accurate patient data.
- Scheduled appointments and coordinated referrals across hospital departments.
- Collected insurance details and updated patient records in electronic systems to maintain up-to-date patient information.
Customer Representative and Relations
9 Years- Held various roles in different departments
- Assisted customers with product inquiries, enhancing their understanding across market departments
- Resolved customer complaints with calm, courteous service, improving overall satisfaction at The Markets LLC
- Processed returns and exchanges per store policies, ensuring compliance and customer satisfaction
Customer Representative and Relations Coordinator
8 Years- Key responsibilities: Developed customer relations to enhance satisfaction and loyalty, Managed team to ensure effective service delivery and resolution of customer inquiries, Led initiatives to foster collaboration and improve team engagement, customer service, Microsoft skills, Powerpoint presentations, Excel skills, analyzing organization behavior for improvements, and communication skills.
- Resolved customer concerns using polite communication and active listening.
- Assisted Amoco Petroleum customers with billing, account, and service questions.
- Processed payment requests and updated customer account records.
- Led a team of employees to achieve departmental goals.
Education
master's - Executive Health Administration
- Honors College.
- GPA: 4.0
Skills
Basic bookkeeping - Sage Time and Sage Finance and Accounting
QuickBooks
Advanced Excel functions
Powerpoint Skills: Master Slide designing
Data visualization
Presentation slide
Adobe: PDF creation & editing
Collaboration
E-signature & data collection
digitization.
Visual content creation
Graphic design principles
Event video production
Meeting management
Zoom: Set up virtual meetings and team meetings
Organization
Prioritization
Multitasking
Deadline management
Accuracy and quality control
Discretion and confidentiality
Written and verbal communication
Customer service
Independent work
Office software proficiency
Timeline
Executive Sales Assistant Administrator/Company Travel coordinator/ Marketing Graphic Designer/Expo and Event Coordinator
MarQ Enterprise
01.2021 - CurrentRead More
ER patient service representative
Yakima Memorial Hospital
01.2020 - 01.2023Read More
Grand Canyon University
master's from Executive Health Administration
08.2018 - 06.2021Read More
Customer Representative and Relations
The Markets LLC
01.2006 - 01.2015Read More
Customer Representative and Relations Coordinator
Amoco Petroleum
01.1998 - 01.2006Read More