Dana Brown
Ione,CA
Summary
Results-driven Sales agent with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
10
10
years of professional experience
Work History
Business Owner
Self-employed
Ione, CA
09.2020 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Capitalized on social media platforms to increase market awareness.
- Input income and expense details into database to track business finances and address variances.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Devised processes to boost long-term business success and increase profit levels.
- Frequently studied market to keep abreast of new industry trends.
Office Technician
Mule Creek State Prison
Ione, CA
01.2020 - 07.2021
- Managed multiple projects simultaneously using organizational and analytical skills.
- Entered scheduling and treatment data using dental software, following procedures to keep information private.
- Submitted requests and changes into scheduling system and created accurate customer service schedules.
- Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software.
Transfer Center Coordinator
All Access Transfer Center
Sacramento, CA
01.2018 - 01.2020
- Answered calls from automatic routing system and took basic information from callers.
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Waitress
Sauced Bbq & Spirits
Livermore, CA
01.2017 - 11.2017
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Emergency Medical Technician Basic
American Legion Ambulance Service
Sutter Creek , CA
03.2014 - 09.2016
- Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
- Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
Secretary
Coldwell Banker
Jackson, CA
01.2012 - 01.2013
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
Education
Associate of Science - Social Science
Folsom Lake College
Folsom, CA05.2015
High School Diploma -
Amador High School
Sutter Creek, Ca06.2010
Skills
- Sales Promotion
- Strategic Planning
- Finance and Accounting Oversight
- Integrity and Transparency
- Business Leadership
- New Business Development
- Sales Tracking
Timeline
Business Owner
Self-employed
09.2020 - Current
Office Technician
Mule Creek State Prison
01.2020 - 07.2021
Transfer Center Coordinator
All Access Transfer Center
01.2018 - 01.2020
Waitress
Sauced Bbq & Spirits
01.2017 - 11.2017
Emergency Medical Technician Basic
American Legion Ambulance Service
03.2014 - 09.2016
Secretary
Coldwell Banker
01.2012 - 01.2013
Associate of Science - Social Science
Folsom Lake College
High School Diploma -
Amador High School
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